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  • Users: phoneIP
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  1. phoneIP

    Being recorded

    Please correct me here. I am an Avaya tech and have some experience with Nortel but, Customer with a Nortel BCM 50 with 4 analog trunks and 7 phones needs to add an announcement so that the customer knows they are being recorded so, I add an auto attendant in Call pilot with one company...
  2. phoneIP

    CCR

    Was this resolved in another thread? I have a customer running CCR and the server they have it on now is failing so I am doing a new install of CCR on a 2008 server running SP2 but, when I get to the end and it should open a web page to create the new administrator logon it goes to the user log...
  3. phoneIP

    Merge voice mail databases

    Customer upgrading from 3.2 to 9.0.5 server. They will be upgrading several sites. All sites now have separate voice mail pro servers. Does anyone know a way to merge the different voice mail database in or, am I just going to have to do all (except one) by hand? Thanks for any thoughts!
  4. phoneIP

    96xxvpn.txt

    Am i overlooking the place to add the secure gateway in the 96xxvpn.txt file. I want the VPN phone to go out with the address if the secure router don't I? NVSGIP Thanks!
  5. phoneIP

    Contact store move

    I have moved contact store 7.8.1.16 from windows server 2003 to windows server 2008. Moved all records to the new server and could see old recordings as of the move day but, after the first reboot of the server all the old files can no longer be seen in the search and replay. The recordings...
  6. phoneIP

    Contact Store

    I have installed contact store (7.8.16) on an XP machine. The IPO is running 4.2(20).The contact store PC is separate from the VM server and all works well except that the recordings library shows 3 identical recordings for every call. Has anyone seen this before?

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