We have option 81c running 3.0 and call pilot 1.07. Is their a way to record voice conversations. We want to able to record callouts and call ins in one dep't, thier are 3 phones. Anything in call pilot or would we need a standalone eqip. Thanks
Is their a way to block an incoming did number thru the pbx, we have an option 81c running succession 3.0. I checked with local c.o. and they can't. Thanks
I have 2 door phones on a cics sw7.1 I need it to ring all phones. Everything is in page zone 1. In the programming I see answer dn, when I go to show it say show set- do I put the answer dn of the thier, also can I put more than 1 answer dn per station phone. Do I need an unused port also to...
I'm installing a cics sw7.1. In the middle of programming the system locks up and starts flashing on all phones like on start up, called vendor shipped out new software card. Does it again, in middle of programming freezes up and then says cancelled. I shut power off reseated both ampthenol...
We have an option 81 and is their a way to block a number that calls in thru the pri's to a department. This caller is harassing an employee. The number is from oversea's in India. i called local c.o. and they can't help us. Thanks
I have a cics with a caller id cartridge, which goes into slot 3. The ics#1 (station ports) will it be 101-116 and ata-117 and rad-118, which we don't use, then ics#2 c.o. lines 201-204 (001-004), which we are only using 3 c.o. lines. I"m going to use this configuration. I hope this is...
The customer has a portable phone in front of the old 616. I'm going to install a cics with 7.1 sw. They have caller id on the portable, they want to keep the portable for the emergency phones, will this affect the caller id to the other phones, or should I connect the portable to the emergency...
Looking thru the manual, caller display will only show one phone. Will it work on all phones. I'm using sofware version 7.0 I have the equipment already. We have 3 incoming lines and 5 phones. Any advice to set it up correctly on the phones. Thanks
Is it possible to have the MWI light up when thier is a message. right now when they pick up line 1 is a studdered line to inform them of a message. This is a 616 norstar. Thanks for the help
First of thanks for the info on the T7406E wireless phones, it works great. The door phone only rings on the prime phone (21). I set each phone to answer dn of (31) which is the door phone dn. I need it to ring on all the phones. Thanks
I'm installing 2 wireless phones down/up stairs. I'm using the rj-11 connection on the back of antenna, then punched on pins 2 and 3 on ksu. It keeps saying no link to ksu downstairs, i don't have the other one installed yet. Is their anything i need to check, if i plug a phone in their it...
WE HAVE AN OPTION 11C AND SOME TIME WARNER CUSTOMERS ARE HAVING PROBLEMS DIALING OUR MEDICAL OFFICES. TIME WARNER IS USING VOIP AND SAID ARE PBX IS USING 2.7 KHZ AND NEEDS TO BE AT 3.1KHZ. ANYONE EXPERIENCE THIS AND WHAT LOAD CAN THIS BE CHANGED IN. THANKS
WE HAVE AN OPTION 81C AND ALSO HAVE THE CALL CENTER SERVER AS WELL. I CAN'T FIGURE OUT WHAT PR_TRIGS TO USE TO ALLOW THE PBX TO PICK THE CALL ONCE THE CALL CENTER SERVER DUMPS THE CALL INTO THE PBX. WE ALSO HAVE MULTIPLE SITES AND NEED TO AMKE SURE THE OTHER PBX'S PICK UP THE CALL INSTEAD OF IT...
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