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is there anyway to get Avaya security alerts for my equipment e-mailed to me when they are released? Does anyone know of a site that does this or a way to do this?

I have an ASAI-BD alarm on one of my PN's. However the ASAI-BD has been replaced some time before I got here by a MAPD board. When I run a Test alarm l cl on the asai it says board not inserted, but when I do a list config all it shows that it suppose to be a MAPD board, but it also says no...

I'm looking for a Avaya Maintenance sheet for Definity 8720... I need the suggested preventative maintenance requirements.

I have been working on getting ACD Agents and EC500 to co-exist. I have finally got it working, however when the agent takes a call and the call is ended the next call in queue will not go through unless the agent aux-works and then does an auto-in again... At that point the call goes...

I have enabled EC500 on a station and a cell phone when I call the telecommuting number I put in *67 26767 #1111# and I get a confirmation tone... I call 26767 but the cell phone never rings it just rings the desk phone. Here is my station mapping information change off-pbx-telephone...

When I try to map 1 cell phone to EC500 i get an error that says, "Dial prefixes must match Dial Prefixes for this number" change off-pbx-telephone station-mapping 20897 Page 1 of 2 STATIONS WITH OFF-PBX TELEPHONE INTEGRATION Station Application...

Ok, so I have setup EC500 in co-operation with off-pbx-telephone feature-name-extension. I have it working to the point where the agent can call in and login to their desk phone... However the calls aren't being routed to the cell phone they logged in from. Any ideas why? So Far maped the...

ok, so I am trying to setup an after hours call center with Cell phones so that their agents can take calls outside of the office on a cell phone. I have programmed Idle Apperance Select with the DID Extension 20205. If I dial xxx-xx2-0205 all I get is, "This call can not be completed as...

15:05:57 tone-receiver 04AXX07 cid 0x37cb 15:05:57 active station 53149 cid 0x37cb 15:05:57 dial 53148 route:UDP|AAR 15:05:57 denial event 1012: Destination Unavailable D1=0xd69 D2=0x37cb 15:05:57 dial 53148 route:UDP|AAR 15:05:57 reorder trunk-group 67 cid...

I have a cabinet that lately has been causing me a lot of head ache. We recently upgraded to 8720's with G350 Media from G3r. We had about 25 EPN's in our network, and there is 1 in particular that really started to act up the night we cut over. It popped a 775 card... Yesterday it burnt...

I have a pkt-bus minor alarm on PN11 PN11 PKT-BUS n Minor test pkt port 11 pn 11 pkt-bus 572 abort error 1142 pn 11 pkt-bus 573 pass

Is it possible to do twinning on a G3r? I have set it up on newer systems like the IP Office, but never on the g3r... anyone know if its possible?

I have a customer who wants to use cell phones to login as ACD Agents. We have a 24hr tech service who wants to limit their hours, but have a number of people logged in via cell phones to answer calls throughout the night. What would be the best way of going about this?

I have a few new call pickup groups i recently added and some numbers that are in the call pickup group are not showing up on the display when called. Meaning that when i call a number the call pickup button doesn't blink as it should. Any ideas?

Came in this morning to a Major alarm... Says it was the Tone Board @ 10A. Went and replaced the tone board major stayed... replaced it again... Alarm didnt clear. Any ideas what could be causing it? I know that from previous replacements of tone boards sometimes that have to be "Activated."...

I have a call tree built... In the vector there are no instances of going to hold music and it shouldn't be doing this. While I can't recreate the issue myself I have reports that sometimes at random when calling the main # they go straight to hold music and stay there. Anyone have any idea...

Our switch is unable to dial the 641 area code... anyone have any ideas why?

We're in the process of moving our hospital off of CallExpress and onto Modular messaging. Anyone have any tips on the best way to go about doing this?

Is it possible to setup an ANI service i.e. AT&T/Sprint/etc to be able to allow our field techs to call to get a number they are calling from instead of having to call someone in the office to tell them?

My office wants to use '*' to repeat options and '#'to go back to main menu... however it doesn't seem that those key strokes are valid or am I missing something? First time i've built vectors from scratch... thanks ahead of time =)