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I have a BCM 3.7 with Reporting for Call Center, the computer crashed the RCC was running on, A new PC was brought in to replace the old, patches were brought up to date to bring the 3.7 box up to date with the latest patches. The new RCC software uses Mysql 4.x in stead of 3.x per the...

How do I connect to the SX-50 to View / Make Programing changes. I am new to this system, there is SMDR spewing off of the R-232 port, can I changes items via this port? Thanks

Help call accounting not working where can i find documents in how to connect and use this system

can anyone tell me when I can get manuals and or instructions on connecting to this box. The initial problem is I am no longer getting call detail out to my CDR machine any ideas would be great

Does anyone know if you can just get a 3.6, 3.7, 4.0 HDD and just plug it in then program or when you use the upgrade path does it re-flash the MSC with new firware and or change the MSC? I know the keycodes need to be re-entered It has a 20gig drive 256 megs of RAM MSC1a and 2 PEC3's Thanks

Messages are getting clipped a 10 second message never gets left... a 20 second message is missing the last 7-10 seconds of audio .. every mailbox. Anyone else run into this?

Anybody know the passwords to use the console in maint mode... was in the middle of a patch.... system locked had went to re-boot... telephony comes up.. services do not... no ip connectivity, no console unles in maint mode...... HELP!

I'm having problems with AA transfering calls to the extensions, sys monitor finds extension but says: Target not in dial plan Help! New install 1347543mS CMTARGET: 1.2.1 6 Alog Trunk:1: ADD TARGET (N): number=200 Extn200 Amanda type=100 depth=1 nobar=1 setorig=1 1347544mS CMTARGET...