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  • Users: kistinga
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  1. kistinga

    Act for the Web

    Hello- we are using Act Premium 2011 and on our web version, one of the drop down list is cutting off the last 3rd of the list, but the complete list is available on the desktop version. thank you! Anna Kisting
  2. kistinga

    Mail Problem

    We are using Act 2011 - Premium and Outlook 2007. Act it is automatically attaching Emails to contact's history. It is doing linking emails to people that it should not be. how can I stop this from happening? We only want it to link to emails when we want it to. Thanks! Anna
  3. kistinga

    Act Error

    We have Act Premium 2007. Whenever we try to log into the database, we get the the following error: The database could not be accessed. In order to access this database, check your netowrk connection and verify that your database server is available. It may be necessary to disable any...
  4. kistinga

    Sync Error Message

    Hello- We are using Act 2007 Premium for Workgroups. One of our users is getting the following error message when she tries to log in: "Error occurred while setting sync menu item states: Object reference not set to an instance of an object." And then when she clicks ok, no layout comes up...
  5. kistinga

    Drop Down Lists

    Hello- I am using Act 2007 Premium for Workgroups. Recently, we have had some problems Act not allowing us to add entries to drop down lists unless we go into Field Manager and add the entry in the Drop Down List Manager. I have the list set so that users can add entries to the list and we...
  6. kistinga

    Limited Access

    Is there a way to update several contacts at once from Public Access to Limited Access? I'm using Act 2007 Premium for workgroups. Can I update a field during importing? I have over 20,000 contacts to update and going through each one will take way to long. Thank you! Anna
  7. kistinga

    Add on Question

    Hello- Are there any add on's that would allow me to assign a list of contacts to a group of users (Rather than selecting limited access for each contact)? I'm using Act 2007 Premium for workgroups. Thanks! Anna
  8. kistinga

    Add on question

    Hi- Is there any add on's that allow a user to have more than 1 more than 1 database open at a time? I am using Act Premium for Workgroups 2007. Thanks! Anna
  9. kistinga

    Encrypted Emails in Act 2007

    Sometimes when users attach emails to Act 2007 from outlook, the email shows up as encrypted. (Various foreign characters rather than the text.) Is there anyway for me to prevent this from happening. I can solve the problem by coping and pasting the email, but I would like for it to fix it on...
  10. kistinga

    Act Conferences

    Has anyone attended an Act Conference? I've been recieving information about the upcoming one in Chicago - has anyone gone and found them to be helpful? We can't decide if we should go or not. Thanks! Anna
  11. kistinga

    Drop Down Lists

    We are having errors when trying to select more than 3 items from a drop down list in Act 2007. Is there anyway to increase the number of items that we can select? Thanks! Anna
  12. kistinga

    Act look up by example

    I use Act 2007 - and when our users use the Look up by example feature, they often get the error "Error Loading layout" And they have to exit out of act to fix it. They can usually use the look by example once, but anymore than that they will get error. Any suggestions? Thanks!
  13. kistinga

    Report Issues

    When we create reports, they can be really buggy. Is there a place that people share the coding they use when creating the reports? Thanks!
  14. kistinga

    Act 9.0 Install Problems

    I have been having a few problems upgrading to Act 9.0. The latest problem: I un-installed the old version and installed the new version and at the end it said the installation failed. I tried to install again and it said that I am installing the same version that has already been installed...
  15. kistinga

    Graphs in Act Reports

    Is there any add on that will allow me to create graphs, etc in Act? I have seen Crystal Clear Essentials, but it doesn't give me the flexibility that I need.
  16. kistinga

    Importing Problems

    I use Act in a way that it was probably not designed for, we have ~200 data fields that I have to import into on a quarterly basis. I have assigned all of the contacts a numeric ID, which is the field that I use for all of my importing. Sometimes the imports work, sometimes they don't. Some...

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