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thread940-1791885 Found the thread referenced above with no answer. Just wondering if anyone knew of a way or a device that'd light an external light when an IP set was off hook. This is for use in a 911 dispatch center where the IP Office are the admin phones next to their 911 system. They...

I have a client with VM Pro 9.0.0.0.........0.0.0.0.0. Their VMail to email quit working and after the usual "nothing changed here" I drug it out of the IT guy that they'd disabled TLS 1.0 at almost the very moment my logs showed that it quit working. Go Figure. He states they still have TLS...

I have a customer that would like to have 4 or 5 prerecorded messages that can be changed remotely over the phone. All greetings will have the same Callflow so all they need to do is change what the active greeting is from a list. I'd like to do this thru a menu that basically says to activate...

I have a customer who needs the ability to fax outbound from a fax server with a PRI interface thru the IP Office. Incoming works fine, but I'm having trouble making the IP Office receive a 9+ call from the fax server and route out the local PSTN PRI. I have anything from the fax on the Incoming...

I have a customer that doesn't like the way the Call Log condenses missed calls from a single # and only shows the last call time and then shows how many times that # has called. Anybody ever found a way to get around that so a User can see all of the individual times a certain # has called?

I don't have a whole lot of experience with the licensing rules on a 412 and hoped someone here could help. Have a customer with a 412 chassis and a dual T1 (PRI) in slot A. Occasionally they'll get a Service error stating they have exceeded the maximum # of channel licenses. Did the dual T1...

I've upgraded 2 IPO's to R9 and my 16xx series phones are randomly rebooting. One is a server edition and the other is a stand alone V2. It occurs most often when logging a set in/out or hot desking to another location. Anybody else seen similar issues?

Can a Hunt Group be removed from the System directory in an IP Office?

I have twinning on my IPO to my cell, when I receive a call from an outside caller I get the orig CLID passed to my cell. However I'd like to know if there's a way to do something similar when other users on the IPO call my 4 digit extension. Currently it shows my personal OLI. I'd like to know...

I have a customer who's BCM 450 R5 is rebooting every day between 16:58 and 17:00. There are no scheduled reboots assigned and the patches are current as of 5/16/11. Tried a hard reboot and problem persists. There are no errors in the logs before it reboots and no other issues. Any thoughts?

I have just installed an IP Office and the end users occasionally have a call that will get stuck in One-X Portal that I haven't figured out how to clear other than a reboot. Has anyone else seen this, or know of another way to clear that call from One-X. Logging out and back in doesn't change it.

Wanting to save all of my Network Elements from Element Manager and move them to another PC. Anybody have instructions on how to accomplish this?