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Good Morning guys, I am struggling with Telmex on International calls and wondering if anyone has experience with them. Our Nuevo Laredo office recenetly had PRI Service installed, all calls except international are working. In the ARS, I have tried using both INTL and PUBU calls but both end...

We recently had a TelMex PRI Installed (VOIP PRI Emulation) and has been a contact battle with them. The issue is that I can receive inbound calls now, but outbound is not working, users get a busy siganl The Route Pattern 2 is set to FRL0 for testing. Trace: dial 97xxxxxx term trunk-grou 14...

I must be losing my mind. Display System-Parameters Customer Options, works fine, I can see the option I need to change, but where can I change the Basic Supplimentary Services? The version is G3siV9 I think I will win the dumba** award when I see the command. I am just spacing...

Good Afternoon. I am working on a newly acquired PBX and am attempting to get MS-EUM up and running. Anyway, it’s Definity G3 V9 and I’ve never seen this behavior: I’m attempting to change the Night Mode extension under “Change Console-Parameters” and I cannot change that field. It has an...

We currently have 2 PRIs, with 2 separate trunks, one is allocated for Our Customers (Incoming Call Handling Only) (For reference T-#1) and one for employees (with DIDs) (T-#2). Starting on the first of this year, one of our “800” numbers started giving a busy signal (all others working fine)...

Good Morning, I am running a G3 V11 and have purchased a new Call Recording Solution (CRC: http://www.callrecordingcenter.com/). The way this is setup is you add a wiretap 66block in which to connect this machine. CRC by joebrez73, on Flickr Now, my setup is a bit different. My current...

I have a strange problem. I inherited a Definity system a while ago, and I guess always took for granted that the Paging system just worked. So it came up today, that it stopped working. Ok. Checked the basics: Display “Paging Loudpeaker”… No Configuration. Checked with the reception about...

I currently have multiple G3s that are communicating via VOIP using CISCO 3800 Series Routers w\ Cisco VWIC2-IMFT-T1/E1 Cards. The trunk is configured as a T-1 Tie Trunk to the Router with a TAC. If possible, I would like to pass station information (caller ID) over IP from Site to Site. I...

Good Afternoon. I have been working with Dialogic on a problem with a Media gateway and it just seems like it would be a simple fix, but cannot seem to find the issue, and figured maybe another set of eyes would help. The PBX is a R.9.5 with a TN2181 card connected to the 1000 series Media...

Hey guys, I am starting to play with Ip phones and amd reviewing the requirements for DHCP. I notice that you need Option 66 for the TFTP Server. The issue I have is TFTP is already configured for Microsoft's Desktop Deployment Tool. Avaya says the file should be in the "root" on the TFTP...

Hey guys, I have created a coverage path that points to a remote coverage path and eventually back to our v-mail system. The problem I am having is the most rings that a user gets is 2. Even if the coverage path is listed as 6 rings, it only rings two before going to voicemail. Any ideas?

I am interested in upgrading our MCC G3 to have IP capability. The unit is on R11 and has CLAN capability. Our Windows XP users are currently using an IP Softphone. I would like to connect a 4600 series phone to our unit but couldn't find the pre-requisites. I have a 4621SW IP but doesn't...

Since our Migration to Windows 7, we have been unable to use our IP Softphone in "Telecommuter" mode without using "XP Mode". I downloaded One-X Communicator 6.0 from Avaya and installed it on a test desktop without any luck connecting. The station I was using for test works great with IP...

Hey guys, We currently have a Definity G3 v11 and with the deployment of Windows 7 (64bit) throughout our organization, our remote users that use an IP-SOFTPHONE are not able to install the 5.2 client (which is the highest that 11 support IIRC, more on that later) I was wondering if there is a...

I have a G3 v11, how would you block all outbound calls (internal extensions should still work) except 911 calls. Additionally, I've been struggling to reduce 911 calls from 9911 (previous admin set that up), I've tried ARS tables but it doesn't seem to work. How are others getting around this...

Hey guys, I'm trying to block some junk numbers that are calling out main receptionist. I have created a Vector Table with the numbers I wanted to block, then created the following Vector: wait-time 2 secs hearing silence 02 goto step 3 if ani in table 1 03 disconnect after announcement none...

Hey Guys, I have inherited an older Definity system (V11) in one of our older sites. They are using an older CallMaster Phones 602A1. There are some features assigned to these phones that I am a little unsure of. I am supporting this group remotely and there is a language barrier so it’s...

Hey Guys, I have two Definity PBXs, both communicate over a Microwave for interoffice dialing. There is also an AAR route from one PBX (A) to dial 8 and dial Long Distance numbers on the other switch (Switch B). My problem is, I cannot figure out how the PBX (A) is pushing through calls on on...

Hey guys, I'm trying to get a better understanding of how UDP works and is configured . Does anyone have a nice document or link to a document that would assist?

Good Morning Folks, I am working with our Network Admin to get VOIP running. He has installed the VOIP in the Cisco router and dropped my a CAT 5 cable. I am connecting this to a TN464F which is configured as a standard DS1 as well as Tie trunk. When the Trunk first comes up, I get dial tone...