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just seen the new scs500 looks good phones not to hot nortel lg

being released q3/q4 this year 300 ports up to 300 tdm or 300 ip phones or a mixture of both same cards as bcm 400

is there a way to divert a incoming ddi call back out of the bcm to a external telephone number without using call divert on a user??

we have a problem that a customer has lots of contacts in outlook with just the telephone number the call manager is set to dial 9 for a outside number editing the modem rules to insert 9 dosnt seem to work?? is it because the numbers are not stored in the international number format eg 44

i was told it was released today any update on this

we have a bcm 400 ver 3.6 that we canot get silent monitor working on it works in our test lab on a sys of the same ver is there any patches to fix this as i cant find any info on nortel??

we have a problem with a bcm 400 telephony services not starting the phones work ok we are trying to upgrade it from 3.7 to version 4 is there any way on a 3.7 to do a factory reset??

we have a ip500 rebooting this is the error log any idears 349448638mS PRN: Alarm log cyclic wrap 349448638mS PRN: Begin Stack Trace 349448638mS PRN: pc=f02b7604 349448638mS PRN: lr=f02b7604 349448638mS PRN: findfunc f02b6af4 f02cbf38 f02b9418 f02a17d4 f02a3230 f03d68f4 f03b8c50 f03b8e6c...

i am running a monitor on a ip500 everytime the system reboots it restarts the monitor??? anyway to stop this

we have a problem with a ip500 rebooting this is a monitor trace can you help 37572827mS PRN: +++ START OF ALARM LOG DUMP +++ 237572827mS PRN: ALARM: 06/09/2007 12:11:56 IP 500 4.0(7) <DSI Excep> CRIT RAISED addr=00000018 d=5 pc=f02b7604 f02b6af4 f02cbf38 f02b9418 f02a17d4 f02a3230...

we have a bcm 400 witch has had a hdd fail can we replace it with a normal hdd and then reload the softwhere or do we have to buy a nortel drive??? and if we can reload where do we get the softwhere from?

we have a bcm400 3.6 we have a problem when a call is transferd from reception to anuther phone and is not answerd when it recalls back to reception phone if that phone is then busy it just flashes on a key even when reception hang up is there a way to make it start ringing on the...

is there any way the stop the delay a user gets when a ddi hits a extn befor the phone rings??? you hear 1/2 rings in your ear as a caller befor the phone on desk phisically rings i know this has been the way it has since network alchamy but we have a cust that is complaining also the...