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hello, is there any settings should be done on the meridian mail system to allow the front office system to activate the message waiting lamp on the guset phone when a written mesage is left at the front desk. thanx

hi, A fax machine is connected to a cs1000 , the client is asking to hear the PSTN tone without dialing the access code, is this possible ? Thanx, MOHD

hello guys, i have an Option mini PBX with a callpilot mini as voice mail system, The Message Waiting Indicator on some phones is active but there is no new message . any ideas !

Hi all, is it possible to change the xlst used by the attendant consloe ? actulay i have configured all admin extension in a hotel to use xlst 1 , and after rescriting them to dial the guest rooms , i discovered that the xlst used by the attendat console is 1 cheers!

Hi , what is the protocol used by Panasonic IP phones , is it a standard protocol (H.323) or proprietary like (Skinny) for Cisco. Thanks In advance.

hi guys , am now installing HMS400 for the first time , and i need some help if u can, for the wake calls is there any pre recorded announcements on the server for each langauge and if is not , how can i record a new announcements? thanx alot

hi, i have installed a MIRAN card rls 3.1 on a CS1000 rls 5.0, when i try to access the card through the TUI(Telephony User Interface), to record the the anouncements , i dial the access code then hear (welcome to MIRAN , please enter your username.....) , i try to enter the user name then i...

hi all, 1. in call pilot when a caller presses a non defined number or * he hears :"that command is recognised please try again", the question is :can i replace this messege by one i recorded . 2. another related question , when a caller dials a non-existing extension , he hears :"one moment...

hi guys i have a bcm 400 rel. 4.0 , i rebooted the system .....but after it finished rebooting , when i try to to make any settings , i have an error msg."system startig , please wait 5 mins and try again " this was before two days and for the moment it gives the same msg and i can not change...

hi guys... i dont know if it normal that (offered calls > answered calls + abondend calls) and if this normal , how can i know how the differnce was treated thanx

hi guys..... i have a bcm 50 rls 2 with two expansions (DSM 32+ & GATM8), i did install the system and configure it ; the dsm 32+ is working well ...but the problem is in the GATM8 , when i configure it, on the telephony resources its enabled , but when i check the active physical lines it...

hi i have a customer who has a bcm50 with ip and digital sets and 3 co trunks on the main unit...the problem that when a person uses ip set to make or receive a call ...the person on the other side can not hear well ,but when using digital set there is no problem. anyone can help. thanx.

hi i did configure a call center on bcm 50 rls 2 , the problem is when the agents are busy,, the bcm does not play the expected wait time files ; it goes to the message it plays the file that inform the caller that we can not answer your call at the moment...etc........ the same problem i have...

hi all i have bcm 400 v 3.7 ...i did all teh setting for the bcm cdr......when am trying to test the cdr using cdr client on windows server 2003...i have messege"unable to create connection point object:Access is denied" i think its windows problem ..what should i have on the windows server...

hi anybody can help me in this case ;the pri clid displays the like this xxxxxxx>H222 i want "H222" not to be displayed. thanx.

hi i have bcm 50a rls2.......and i have a license for 6 ip sets the configuration for client terminationis 1.enabled 2.authentication is local user data base (username and password/presharedkey) 3.i did configure the ip adress pool and i have nortel vpn client 7.01 when i try to connect...