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Hi, I have a 2901 router which is showing some odd behaviour. During the evening/night/weekends when there is no load on the CPU or WAN link the response times to the router over the network becomes quite high, anything between 200 - 600ms. The normal response time during the day when it is...

Hi, I have a PRI circuit between 2 Option11s and am getting the following error at one end PRI2 LOOP 1 - ENBL REF CLK: ENBL TRACKING SERVICE RESTORE: YES ALARM STATUS: OOS LOCAL ALARM : LFAS CH 01 - DSBL TIE VOD * CH 02 - DSBL TIE VOD * CH 03 - DSBL TIE VOD *...

Hi, Im sure this is a simple issue and its staring me in the face. I need a 3902 to give busy tone when its busy. At the moment all it gives is the continuous dead tone when the phone is in use. I have tried the phone with no forwarding of any sort, just FDN set to forward to itself and all...

Hi, I have a single 3903 set up to allow international dialling but it has stopped working. The NCOS allows international dialling and i have tested this by changing the NCOS on the set to a different class. When it has a international barred NCOS it doesnt allow the call, but with the allow...

Hi, I have a customer with 2 Meridian Opt 11. running 25.15. On both systems they can call mobiles and national numbers, but one cant transfer calls to mobiles and national calls. They want this implemented on the other, but i have no idea how thats set up. My understanding was that when a...

Hi, I have been asked to perform a remote backup of a BCM400 3.6 and the only access is via ISDN dial up. I can dial into the BCM and access the BRU utility and set up a backup the same as i would do a remote backup over a network, but it is not working. It cant access the network. The BCM...

Hi, Im running an Option 11 R25 Issue 11 and am having a problem with call transfers. The user answers a call and transfers it to another phone, if that phone isnt answered and they take the call back and take a message 2 things happen. Firstly, the phone they tried to transfer it to keeps...

Hi, I have an option 11 which is Release :x112515 which keeps restarting. I am getting this message at the start of each one >Warm Start begun - reason 36 interrupt: Error changing SL1 priority I have found that ERR0036 refers to "Set Based Buffering was...

Hi, Im having an issue dialling a certain number from my switch. I am getting the carriers message saying the number cant be recognised. After looking at the output messages i have found that its not dialling the last number. Its only sending the first 10 digits, but will dial 11 digits on...

Hi, I have a weird problem with some phones that have a GHD key configured. The problem is that the key drops out at random times when it is activated. It is hapening on several phones which are on different DLC's. The phones are 3902's and i cant see anything else that could link the issue to...

Hi, Im having a problem with call forwarding a type 500 set. The config was recently changed to allow call forwarding to 12 digit numbers, and this works when an internal phone calls it, but when the phone is called from an external number it doesnt work and the calls forward to the...

Hi, I have a user that cant transfer a call for a 2nd time. For example, they take a call and transfer it to someone whos phone is going to voicemail. They go back to the caller and ask if they want to leave a message or speak to someone else, if they want to speak to someone else they then...

Hi, If i were to have a network of BCMs, can they be setup to update there address books if a change is made to the other BCMs. The plan is to have a central BCM to take calls and then transfer the calls to the relevant BCM, but an external provider would be using the central BCM. Also, can...

Hi, I have set up a DCFW on my option 11 which is working, (mostly) The problem im having is some of the times the call isnt being forwarded, but goes to the switchboard of the switch, and i cant work out why. The calls are being forwarded to an external number, but when i have experienced...

Hi all, I look after several Option 11s all with ITG cards in for VoIP. All of the ITG cards get the following error occasionally raAddExt: Array full. max size: 48, elem size: 80. When this error occurs the users are unable to use it. A quick remote reboot of the card and all is ok again...

Hi, I have inherited a call pilot Rls 4 which i dont really know much about. All im familiar with is the add, move and changes to the mailboxes. I have tried to reset a password today and it has come back with a message that its run out of disk space. Sure enough, by logging into Server2003...

Hi, How do i change what number is being displayed on outgoing CLID. This is on an Option 11 running Rel 25. Currently my service provider shows the main number which is the first number in the DDI range and is also the main billing number. I now want to display a different number on outgoing...

I have a problem with a server 2003 running a voicemail application on it which is failing. im getting event 615 in the event log with an explanation : Source :security Category : Policy change Type Failure Aud Event ID :615 User NT Authority\Network Service Computer :CPILOT1_HCC DESCRIPTION...

Hi, I have a 201i rel 4 running on Server 2003. Callpilot has stopped working completely and im getting 615 in the event log with an explanation : Source :security Category : Policy change Type Failure Aud Event ID :615 User NT Authority\Network Service Computer :CPILOT1_HCC DESCRIPTION...

Hi, I have an error message occuring intermittantly on a 2250 console when it is transferrring a call to another 2250 console on a different Option 11. The calling switchboard transfers the call and gets the ringing tone of the called 2250, then after a couple of rings gets a verble message...