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Hello, Trying to set up CDR for genesis call accounting. CDR is turned on when I prt CDR_DATA from load 21. The CDR is turned off when I print any of the RDB's from LD 21. Does anyone know the exact config I need to get this running? Thanks

Hello, Looking for forward 3 lines to 1. The 3 lines are active did's but not programmed to a phone. The line 4 did is programmed to a phone. I was thinking creating 3 phantom TN's and forward those to line 4. Am I on the right track?

Hello we currently have a main number of xxx-xxx-5000 with 5000 being the LDN. Internally this number is pointing to our Reception console which is 3000. I can't find where to change this 3000 to another number? Thanks in advance

Hello, Trying to do the above. The hunt group is 5700. When I do a PRT of DN we get 5 entries that match the below with the TN being different. We do have 5 phones in that particular huntgroup TN xxx xx x xx V KEY 00 H I'm unable to find where to print out the current hunt groups what DN's...

Hello, We have a CS1000 and now we source out our conference bridge. The cs1000 conference module is 20,000 does anyone have any other alternatives. I was suggested to use asterix for a linux distribution on a VM ? Any suggestions?

Hello, 1. Is there any software available for the desktop (address book) that allows the user to dial by clicking on their name and will let you know when they are on the phone? 2. I have desktop messaging with callpilot and when i receive a voicemail it always says unknown caller from an...

Hello, What is the best way to block a single incoming number?

can you get call logs from cs1000 for a period of time. Some people are calling 911 and we're trying to figure out who

Hello, There is currently a phone in the lounge but when you press 9 to get out you get a fast busy. Where in the programming would I change this. DES 8522 TN 252 0 07 02 VIRTUAL TYPE 1120 CDEN 8D CTYP XDLC CUST 0 NUID NHTN CFG_ZONE 001 CUR_ZONE 001 ERL 3 ECL 0 FDN 8500 TGAR 3...

Hi there, We have an extension that doesn't have a phone. We are planning to give this extension to our afterhours number incase they need to contact us. This extension will then be forwarded to the appropriate cell phone number of the person who is on-call on the given week? There was a...

hello, we have a site that operates as a SRG and all the IP phones home into a cs1000 at the main branch. I'm trying to setup an analogue cordless phone at the SRG site. I've done the basic programming and he can call out to other extensions on the SRG. His number DID is activated on the...

Hi, I outted an extension 4688. This extension also has a softphone and a pca license. When I copy a set and put 4688 for the new DN I get SCH3300. What am I missing?

Hello, We have callpilot 5.0 installed and I was told callpilot reporter is free and should be on one of the cds. Does anyone know what cd it is on. I've checked all my callpilot cds (including applications) but can't find it. Is there a download for this if I can't find it on the cd?

Hi, User's at my branch use a 4 digit DN for paging. They call the number and it usually rings once and they are able to page overhead. Now the number just keeps ringing .. any suggestions.

Well I think thats what I am looking for. Our main number is xxx-xxx-0808 and that can't be programmed on a phone because of the 0. So our vendor programmed DN 8080 on the phone and said he did some translations in the CS1000. Any idea where I can find this?

Our main number xxx-xxx-xxxx rings on DN 8100 and I wanted to change it to ring on DN 8107. I've changed all the references in the SRG that they have onsite but it didn't change. Everything homes into the CS1000 and i'm thinking I need to make a programming change on the CS1000. Comments?

So here is the situation We have our reception - 8750 Parts - Direct line 8000 Service - Direct line 9000 When the receptionist leaves for lunch she forwards her phone to the parts main line and all the calls that come into the main branch number go into parts. What they want is for all the...

It's not working. I don't see an option to NUL out BFTN. Here is the printout. After I remove and copy I need to re-add as well. REQ: prt TYPE: 1120 TN 252 1 12 7 DATE PAGE DES MODEL_NAME EMULATED KEM_RANGE DES 7407 TN 252 1 12 07 VIRTUAL TYPE 1120 CDEN 8D CTYP...

Hi Guys, I'm running ESX server 3.0 on the blade HS21 Blades Looked in the MM and see the following errors pertaining to that specific blade. I haven't found much luck doing google searches on this. Any help would be much appreciated. Event log (VANCSAPP04) CPU voltage regulator 1 fault...

Here is my setup. Backup VM (Bladecenter ESX) has all backup data on a SAN (Tier 3) storage. This as well as our backup server (Solaris) is connected to silkworm 4100 FC switches. The tape library (Storagetek sl500) is also connected to the switch via FC. It contains 3 LTO3 ultrium 3 tape...