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Equipment: IP500, version 9.0.3.0 build 941. We use the Outcall feature for after hours service. If the system is not rebooted weekly the outcall will eventually stop working. Messages are taken and the outcall is scheduled but it does not call. Is this a know issue or does anyone know of a...

I'm running a BCM50 with software 6.0.2.05.237. I have a DN with a T7316E phone that doesn't show a button on the programming table and the button doesn't work on the phone. I swapped out the phone with a known good phone and it worked for a while then quit. I rebooted the phone system and that...

I'm trying to connect an IP phone over a VPN tunnel. I have two locations, the main location with the BCM50 and the remote location. The tunnel is created with a Watchguard XTM5 series at the main location and an RV042 at the remote site. The phone does not see the server when I use static IP...

We have one phone that beeps about every 60 seconds when the client is on a line. Any one know what I can do about it?

Every so often it seems like my screen "shifts" or "jumps" and my tool pallets and open menus get messed up (go white). Turning them off and back on brings them back up with no problem but it happens a lot. Any one know what causes this? I thought it might be an autosave so I turned that off...

When I export to pdf the images all look fine. When I print the pdf there are vertical lines through one of the 4 tif images. Can anyone tell me what I'm doing wrong? The search funtion is down so this may have been answered already.