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Hi guys,,, I am trying to do a simple task but can't find a way to do this... see below and let me know if there is a way to do this... IP office, tu te fesses la tete sur les murs mais ca fonctionne!!! ACSS IPO ACSS IPOCC ACSS ASBCE Powered By Specialist

Hi guys, is there a way to completely disable a mailbox on a user? if voicemail ENABLE is unchecked, we still can copy a voicemail to this extension or record a message from the visual voice and sending this message to the user manually.... the customer see this as a non-sens and me too a...

Hi, I just don't remember how to point the IP 1120e / 1140e phone on the right vlan to get the DHCP from the IPO when booting on the data DHCP... I know it was something with option 272 and 176 but I don't remember how to set the string to point the IPO DHCP. I found a lot on procedures using a...

Hi guys, I am trying to figure out this but I don't think its possible... EXT 251 can call local only. XXXXXXXN, Dial, N, ARS main. EXT 251 can call LD with force account code. 1XXXXXXXXXXN, Dial, 1N, ARS main, Force account code check. So far its working right. But now, customer want to use...

Hi guys, we upgrade our virtual server from 9.1 to 10 Since, all communicator show no presence. anything we need to "tweak" in R10 for the communicator? IP office, tu te fesses la tete sur les murs mais ca fonctionne!!! ACSS SME ACSS IPOCC ACSS ASBCE

Hi guys, when i am using the lvm greeting utility, for some reason, the uploaded file in the SD card won't play and show as A-law... my system is U-law... any idea? IP office, tu te fesses la tete sur les murs mais ca fonctionne!!! ACSS SME ACSS IPOCC ACSS ASBCE

Hi guys, long time no see! I am trying to change the format of few .wav with the right format with LVM greeting and I am always getting an error... I am setup as Auto Attendant because its the menu I need to import and getting always an error. "Errors in conversion - please see the output.log...

I guys, I cant remember how to fix this, i didn't see that problem since 2006... IPO 9.1 Server IPO 9.1 Expansion with PRI on incoming call, I see in Monitor, System Status and the phone ? followed by the caller ID... Anybody remember? IP office, tu te fesses la tete sur les murs mais ca...

Hi guys, have a ipo server 9.1, ipocc 9.1 and a softconsole 9.1... when multiple calls are coming at the reception and she drag it to a BLF speed dial i create to the topic extension, its doing a conference on the topic for the customer she transfer and the other one that was ringing to her...

Hi guys, for some reason im not getting the email invite when im sending a meeting request to an outside participant and I don't see the icon for web collaboration in the top of the screen. the smtp is good, double check already and user have the licence for web collaboration... any idea? IP...

Hi, im trying to connect a IP Office release 9.1 to a Toshiba IP Edge by SIP trunk... Toshiba to Avaya is working but Avaya to Toshiba im getting 403 forbidden and here why... From Monitor toshiba (172.16.1.90) to Avaya (172.16.1.84) From: <sip:187@172.16.1.90;tag=6f255.... To...

Hi guys, need some help to troubleshoot a connection to the one-x server by the Lync 2013 client... ipo r9.1 one-x 9.1 Lync server 2013 Lync client 2013 64bits Lync client installed on win 8.1 Pro is X86 and on the one-x server it self is 2013 64 bits I can logging to One-x portal no problem...

Hi guys, im running one-x and ccr on the same windows 2008 64 bits server. since a few days, my customer have some issue with one-x... Like some users, their one-x is "checking for message" is their for ever and they are logging from the web interface or call assistant in "French" and for some...

Hi, when on the phone and pressing a BLF button for a user and this one his on the phone, it will show on the screen CALL, Message or recall... any way to do that by dialing the extension too? IP office, tu te fesses la tete sur les murs mais ca fonctionne!!! ACSS, ACIS Programmer

ip office release 8.1 when i put a huntgroup on out of service, there is 1 user in that sequential huntgroup forward to an outside number. that user shortcode "9N, Nz"companyname"Si"number"" on a PRI. my problem is, when I call the user by is extension, the caller ID show the right info. If I...

Hi guys, I remember I saw that before but don't remember and can't reboot too much the system... on the phone screen, im getting "?"(caller id name) on incoming call on a NI-2 PRI ip 500V2 rel 8.1 service pack 5 avaya 9608 thank you IP office, tu te fesses la tete sur les murs mais ca...

IP 500V2 release 8.1.xx ringing every 30 minutes all the lines but nobody there... (regular 1FL) here we found in Montreal and Quebec city, all customers with Bell Fibe have this issue unless using release 8.0.43 or less. the carrier is sending thru FSK a VMWI (visual message waiting indication)...

Hi everyone! just in case someone still need that option... there is a easy way to do it if you have Prefered Edition or UCM installed... in the user, create a shortcode: Code: 2XX (if your extension start with 2...) Feature: Voicemail Collect Telephone Number: "ext2" then in your voicemail...

Hi guys, Just installed a ip500 v2 rls 8.0.42 slot 1: Analog Combo Card (1X 1416, 4X 1FL Trunks) slot 2: TCM8 (6X T7208, 2X T7316) slot 3: TCM8 (1X T7208) slot 4: Empty Caller Id is missing since I remove the BCM50. as soon as you raise your voice, you ear yourself in the handset and if the...

Hi, is somebody was able to connect yet a 96xx or 16xx directly to the IP Office? im using 8.0.16 on ip500 and rls 3.1 firmware on a 9641 but honestly, I don't know much about vpn tunneling on the ip office... Nortel option; yes or no, Ipoffice option; yes find a way to do it ACSS Programer