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Have an MCD and Nupoint with the latest and greatest s/w. Customer wants to record outside conference calls unattended and then transcribe them later. These can be over 2 hours in length. From what I've read and tested after setting the Caller and User Message Length from 5 to 60 minutes, 60...

Upgrading this old Rel. 8 to latest and greatest MCD 6. So I'm going from R8 to MCD 4, do the Migration Checklist, then going to MCD 6. I've heard differing views on whether to use the MCD 4 SI tool from R8 to MCD 4 then use the latest SI tool for the MCD 4 to MCD 6 upgrade as opposed to just...

I know this sounds weird and I'm not making this up but I have an account that believes their ACS R7 with 2 lines, 5 phones, no vmail is dialing customers in their System Speed Calls by itself and after 2 rings or the party answers, call disconnects. This isn't possible is it???? They removed...

User says when a secondary line key rings on his phone his PRG member would also ring. User has prime DN 5686 (5330 phone) with personal ring group 5686 with 1 member 5691, a 5610 phone. He also has a secondary extension 3289 (non-prime broadcast group) set to ring. I just worked a service...

I searched thru previous threads, didn't find anything that gave a definitive answer to this issue so I thought i'd open my own. I've tried many things myself but to no avail. On the 3300 MCD Rel 5, is there a way to have different transfer recall timer values other than the one on the PRI, for...

Just a quick question....can I hot swap an LCOB-8 board in a DHS-L......THANK YOU !!!

Hopefully this makes sense to you all. Just put a PRI on a Magix 3.0, everything worked fine using a step by step procedure I found here. Problem is there are 4 seperate 'departments' using the PRI. They would like to have the phone number people use to call each dept. sent out as caller ID...

I'm sure this has been addressed before but I have one 250 to maintain and they have 76 hours available and only using 5. They want to increase this. Does Avaya still do this and if not are there vendors out there that do? Thanks!

Has anyone found a strobe that will operate with the funky trapizoidal ring of the Partner ACS? I tried the Wheelock PS11A and it doesn't work. Thank you!

Is there any way to put an auto attendant in 'nite' mode without putting the Magix in nites or using a schedule? Thanks

Thanks in advance for any help I get....ok, got a Magix 4.0 w/Messaging 3.0....Have a queued calling group with 2 members...sometimes there is no one to man the phones for this calling group...user wants the calls to go to a mailbox with a 'no one available at this time, try back later' greeting...