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Hello Everyone, I am trying to upgrade a BCM50 system from 1.0 to 3.0 starting from zero, that is, after factory defaulting it. I had to FD it because at the beginning it was previously upgraded from 1.0 to 2.0 and then from 2.0 to 3.0, and that last one came up with issues (the upper LED was...

Hi Everyone, Does anyone knows if it's possible to connect a BCM50 Rls. 3.0 with SIP lines from a Service Provider. Answers and comments will appreciated. Thanks

Hello Everyone, I have a GSM 'gateway' (it's a Tellular) connected to one of the analog trunk ports on my BCM50, for the company group of mobiles (to save money, of course). The problem is that when I call from one of the mobiles to the cellphone located at the gateway, the line does not...

Hello Everyone, Has anyone could ever make work the MOH using the streaming server? Is there any that you know that could work? Thank you

Hi Everyone, I would like to know how can I transfer a call from an analog station on the BCM. Thank you.

Hello Everyone, I'm trying to install a CPPM Signaling Server for a CS1000E 5.0 and it's giving me the following error: "LOG0003 GKNPM: gkNpmNSMSend: failed to send nsm response to1" What is that? How could it be corrected? Thank you

Hi Everyone, I'm trying to connect using h323 a BCM50 Rls. 3.0 and an ipLDK 60. The call signaling is good, however, there is no speech between both system. The BCM rises a 53010 Alarm stating that there is a Transport Mismatch. I can conclude that there is a layer 4 issue but have no clue...

Hi Everyone, I would like to know if I can program more than one internal line on a ipLDK 60. I am having problems with a second call made on a station that already has one call established. Thank you

Hi Everyone, I'm looking forward to upgrade an Option 11C Cabinet to CS1KE and I want to know which are the system limits on the existing system, that is, regardless of the hardware installed on this particular system. The information needed is: Digital Sets Limits--->? Digital Trunks...

Hello Everyone, I'm trying to make a BCM50 talk to an ipLDK60, and vice versa, using SIP trunks, however, this has been possible to be accomplished only in one direction, that is BCM50 dial out to ipLDK. Does anyone knows if this is possible?

Hello Everyone, I'm trying to establish a connection between a CS1000M 4.0 and a BCM50. So far it has not been possible. I put a trace on the D-Channel and when I make the call it says that there are no trunks/circuit available but all the channels show as IDLE on the Element Manager. Does...

Hello Everyone, I'm working on a BCM400 upgrade from 3.6 to 4.0. In the process from 3.6 to 3.7 it stopped at 77% and spend the whole night at that stage and never moved from there. We were willing to start all over again the process but no services were running, that is, ftp, web, serial...

Hi Everyone, I'm trying to configure a BCM50 Contact Center and I am having problems configuring it. When I try to log in an agent it says: 'Agents Full' Once again, I need assistance from you guys.

Hello Everyone, Is there any tool that I can use to see all the SIP messages on a CS1000 of an specific call. Thank you.

Hello Everyone, Is there any possibility that I can make the DISA work on analog trunks with the Auto Attendant? I have a BCM50 Release 3.0. Thank you

OK Guys... The last one for today... Is it possible to receive and/or send dial tone over SIP trunks on a BCM50 Rel. 3.0??? Thank you

Hello Everyone, I've installed days ago a BCM50 Release 3.0 with SIP trunks connected to a provider. The calls can be terminated and originated with no problem. Our problem is that we are trying to use the Auto Attendant on those trunks but at this moment it cannot be used because once we...

Hi Everyone, I've installed a BCM50 Rel. 3.0 with an IP Phone 2004 with an IP KEM at the reception. What is happening several times in a day is that the phone apparently "locks" the Intercom lines and does not let the user pick a line; when he picks a line directly (with an appearance on the...

Hello Everyone, I'm trying to build a "cluster" with a BCM and a Norstar MICS a T1. I know for sure that I have to purchase the MCDN feature for the BCM but I do not know if it comes within the Nortar KS. Can this be accomplished? I'm sure that this is a interesting task to be done. Thank...

Hi Everyone, I received a call from a customer complaining that all the calls made to that office were mute once the offhook was made. I went to customer site and view the alarms that were present, and this is what I got: "MsmProxy:: EMS_RESP_M_CHANNEL_CONFIGURE returned error 1460" Due the...