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Any thought about this error. I cannot find any info

We have a situation that has us puzzled. Every time we replace a failed disk, the system detects some kind of error and the new disk comes up as blocked. We can, however, restore the disk, and then restore the data from the spare without any problem. We have had this unit for a long time, and...

Looking for some info on 9310 silo compatability. We have the following firmware: 9310-- V4.1.02 9330-- V1.9.23 9840 tape drives with firmware ranging from 1.35.105 to 1.44.110 I need to know if these levels will work with IBM z/OS 1.13 Thanks for any help

Hey Folks, Does anyone know how to dissable the encryption on a T10000A????

Hey All, Does anyone know what the minnimum FW requirements are for the L700 running under networker 7? Andy

Is there procedure for recovering PIN Tracks with Solaris 10?

Hey Guys, I have a PX720 that is failing "robot selftest fails" 300 -error in diag command Look familiar? Andy

Has anyone ever seen this? Multiple drives failing in this slot. I'm thinking the backplane is bad. DRIVE - 0x47bfa214 Off/GHS/Rmvd/Avlb: 0/0/1/0 uncertified : 0 Pfa : 0 status : 0x4 BYPASSED cause : 0x6 vgIndex : -1 inquiry info...

How can I pull a system config file from an EVA3000? Andy

Does the 9740 support the 9940B? I know the 9741e frame bolts up to the library. Is there a minimum FW level for the 9940B? Andy

Where would one look for the SN of a 9310 on the silo itself, other than the config? Andy

I was asked a question about the 9940C. I have seen them listed in Canada, but I'm having a hard time finding out the specs and differences beween the 9940B and 9940C...NOt to be confused with the 9840 versions. Any Clues? Andy

Hey All, I thought the factory default, unit config., for the compression was "off".....am I wrong? Andy

We have an ACL 4/52 failing Init with a b804. The gripper has already been changed. Any ideas?

OK guys, I've got an L5500 with LTO3s that is having some issues. Three out of ten drives are consistently failing. the error message looks like this: error message: Expected volume `07N089' in slot `11'. The actual volume is `<NULL>' (the sn and slot numbers change, but the error doesn't)...

What are the major hardware level differences between the robots? I see level 2 and level 3. Are they interchangable? Andy

How does one view the error log files from a DS4300? They come up as *.dq I converted them to *.txt but they are crazy to try to read. Is there a better way? Andy

We have a 9840A with a scratch loader, and I'm not sure if there is a special firmware for this? I've installed a new drive, and set the config to CSL Manual, System, or Auto, and the LED for the SYS mode stays lit on all occasions. The mode button will not let me change the mode, either. Any...

Hey All, we may be looking for some help with some disk-array and library stuff in the San Diego area. Any ideas? Andy

Hey STKman, Just wanted to update you on our L5500 re-construction. We got the thing set up, put plexiglass over two of the drive walls, and it is actually functional. Sure was a learning experience. Thanks to you and Chris969404 for the help. I hope you all are staying busy!! Andy