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  1. dikoalamtoh

    Staff names on Incoming Calls.

    Hi, Are there any way to store the mobile numbers of staff on PABX or operator console so that it can display staff name on the operator console for incoming calls. Thanks
  2. dikoalamtoh

    Restrict Extention to extension calls on IP office

    Hi, Just want to know how to restrict extension to extension on IP office. Are there any short code can do this ? Thanks
  3. dikoalamtoh

    Auto Call Back feature on Avaya 4602+ IP phone

    Hi, Need help in here, how to use the auto call back feature access codes on avaya 4602+ Ip phones. My Auto call back feature is working fine when it was assigned on the feature button of the 9620 ip phones. Since I have a 4602 IP phones, and it has 2 fix call apearances so there is no way...
  4. dikoalamtoh

    Avaya 9600 phone call log issue

    just want to ask if there's a way and how to disable the call log option on avaya H323 9600 phones. we are not using an SIP 9600 phones.
  5. dikoalamtoh

    Avaya 2490 Soundstation2 configuration

    What would be the correct type in configuring Avaya 2490 Soundstation2 (Direct Digital)in Communication Manager. I've already tried using 24xx,64xx and 84xx but dont have any luck. I can able call the polycom extension but when I try to call from the polycom , I heard a continous dialtone, It...
  6. dikoalamtoh

    No Ringback on Auto Attendant

    Hi, Please help me troubleshoot on how to delete the ringback on the Auto-attendant when call is from outside. We are using an embedded voicemail for our auto attendant. I already played the Ring persitency and Ring-off maximun in the Analog line option but I have no luck. Hope you can give...
  7. dikoalamtoh

    Caller ID on S8300/g350

    Hi, Please help me troubleshoot the caller ID on analog TRunk.WE have s8300/g350 running on CM 3.1.2 and we used a third party caller ID box.. I already configure the trunk paramters, I put "bellcore" on received analog ICLID and icoming seizure to 120 ms. Also, Analog Trunk Icoming call ID is...
  8. dikoalamtoh

    Problem on Auto-Attendant using Embedded Voicemail

    Hi, Please help me troubleshoot my problem regarding on the Auto Attendant using the embedded Voicemail for IP 406 V2 running on IP office 4.0. Callers sometimes heard "you have entered an invalid number.." even though the recorded auto attendant message is not yet finished and the caller is...
  9. dikoalamtoh

    IP Office Embedded Voicemail 4.0-acces code problem

    Hi, Please help me troubleshoot our problem on IP office 406 embedded voicemail, When accessing the mailbox, the system did not ask any access code, it goes directly to the voice message. I tried changing the mailbox access code on the IP Manager and on the mailbox itself but no luck. When I...

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