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Need help in setting up/programming a Nortel BSE50 POE switch for our VOIP phones (1140). BCM50 is fully programmed just need to get the BSE50 going. I have the installation guide for the BSE50 but I’m not an IT guy and it’s Way BEYOND ME!!! Help or suggestions would be greatly appreciated Need...

Just purchased a BCM50E release unknown at this time. Have tried to login using the default login and passwords which failed. Need to get the password set to default, but do NOT want to loose existing programming or licenses. Would like to know who is an authorized Nortel Partner who can access...

I have a BCM50 that I want to use to Route SPECFIC CLID numbers directly to a voice mail recording/mail box. This is a call blocking effort on my part. How do I do this? Thanks Chris

Dear Users: I have a Nortel Option 11, running 25.40. It has 2 DTI Trunk Cards installed. DTI card #1 is for DID Incomming calls. DTI card 2 is for both listed Directory Numbers and "dial 9" local access. I want to connect these two T1 trunks to C*NET "service". I know I will need 2 CSU's which...

Have 2 cabinet Option 11, just purchased on EBAY two Nortel NTAK76AC Battery Units (one for each cabinet). Need the cables (2) that plug from the Option 11 Power Supply to the Battery Units. Part number unknown.... Additionally need to purchase batteries for the Battery Units, where can I...

Deep trouble? The old laptop (XP) that I was using to communicate with our Option 11 crashed and is not usable (hard drive failure)! Only have Lap Top with 1 RJ45's Lan Port or USB port. Laptop is running Microsoft 7 Home Premium with no other apps. What is the best (easiest) way to connect my...

All, Looking for technical training on Avaya IP Office 500V2. Specifically software for configuring the switch. Can be in document or electronic form. Suggestions appreciated. If costs are known, please include. System is installed in a home, and is a test bed. Thanking you in advance...

IP Office 500V2 previously programmed. Deleted existing configuration and lost licenses. How/who do I contact to get licenses to reinstall in switch? System SD Card SN 1368630199 Is there any cost to getting licenses back? I have a static IP address can the licenses be downloaded via the...

Dear All: Have an Avaya IP Office 406, with two Analog Trunk Modules (700 185 192)and a IP 16 Digital Station Module (700 359 839) but need to add additional Analog Trunks. What module do I have to add to my system to add the additional analog trunks? Please provide the Avaya Part Number (700...

Have a Norstar CICS running 7.1. When the caller ID is displayed, the name is reversed i.e. Smith John. How do I change the display to show John Smith?

All: Purchased an MM for an Option 11. Card is in system, only have Tools password. Need to get access to System PW, Suggestions? Could I borrow a MM 13.XX install tape from someone? Thanks Chris

Dear All: I need to determine the incomming call route on a Option 11 running 24.24. This call would be from an analog trunk/trunk group that is also used for out going calls. The system has a console, Auto Attandent(maybe?), Stations. The objective is to have the call go initially to the...

All, have a lot of stations to move and re-configure. Am presently using TTY Port O but the input string is continually interupted by system messages. Am using LD20 to get TMB's and then modifying them in LD11, usually with EASYCHANGE. Need to print out all TN's first, and them modify MADN's...

Hello All! Have tried to add 2 7920's to my UC520. It appears that the wireless phones, does not "Authenticating with AP" Could someone please help me with the steps necessary for the wireless sets to be recognized by the UC520. All other hard wireed sets show up in the "landscape drawing"...

Option 11C running 23.23 Presently have a 2616 being used as an attendant console. Am going to change out to a 2250. Will have its own DLC. The set has a DN of 500 and also 0, it is the CFDN for all other sets. Do I build the DLC first with 2616 digital stations or just start in LD 12? Do I...

Option 11C running 23.23 Going to add 16 2616 Stations, all will be the same configuration (that is one DN and roll over DN) same class of service, same level of restriction (4). DN numbers can be in numerical order starting at 2000 going to 2015, they will also be on the same DLC in the same...

Having trouble in adding Universal Trunk Card Option 11, Release 23. Printed RDB for Route 0, DES COT, TKTP COT. Old TN (outed) 04 0 00 01 thur 08. New TN 09 0 00 01 thru 08. Go to LD 14 REQ NEW 8 TYPE COT TN 09 0 00 01 DES COT SCH0311 (UNABLE TO MATCH INPUT FEILD WITH STORED...

Dear All: I have an Option 11C presently running 24.24 with no issues. I just purchased a SSC which running Succession 3.0. I would like to up-grade to the Succession SSC and not loose ANY of the existing Station, Trunk, Network (and other general programming)which already exists in the 24.24...

All, Am interested in buying an Option 11, recently removed from service. No first or second level passwords are available for system and MM. It is to be used as a test bench, and not network connected. Additionally, is a dongle required for this system to operate properly. I believe the load...

All, Am interested in buying an Option 11, recently removed from service. No first or second level passwords are available for system and MM. It is to be used as a test bench, and not network connected. Additionally, is a dongle required for this system to operate properly. I believe the load...