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I have an ASA 5510 currently configured for IPSec VPN using the Cisco VPN client software. Everything works as expected. Recently I have been asked to connect a small remote site which has a Cisco 861 router. I want to use the the 861 as an Easy VPN client and my ASA as the Easy VPN server...

I have setup RBS which is working correctly and am trying to get the Maintainer.exe garbage collection setup so that when a user deletes a file from SharePoint the file gets purged from the RBS blob store. I have followed directions on the Technet site but when I run the...

I had a working CallPilot 150 for many years with a Norstar Phone system. It recently failed and after purchasing a replacement and reconfiguring it, I noticed it would randomly stop working. A tech said that I need to turn it off and use the xftest feature to remove every single code and then...

I have a Callpilot 150 Basic Call center and am setting up a skillset. When I do this a mailbox is automatically created with the CDN I assigned to the skillset. I don't understand how to initialize the mailbox because it is not attached to a phone. Is there a way I can remotely do this or is...

I am getting event codes 820 and 263 in my Sys test log. Users are experiencing dropped calls at random times. In the manual I read that 820 means line driver problem and 263 means handshake which occurs between KSU line and the network when a line is released was not properly completed. The...

In order to open TS Web Access pages you need to have Remote Desktop 6.1 installed. The problem is MS never released a version for Windows 2003 64 bit. I have successfully installed RDP 6.1 on 2003 32 bit by changing the compatibility mode on the installer to XP. But this workaround doesn't...

I have a Norstar MICS system and people have been reporting they hear a clicking noise and then their call gets dropped. It only seems to happen when people are using an outside line. I have 10 analog lines and 6 DID lines coming in from the CO. We recently moved locations and four of the...

I have one phone that can't dial an outside line. When I select 9 I get "Denied in Admin". the restriction filter is set for 02. I read through some of the other Tek-Tips on this subject but I still have this issue. I am sure I am missing something so any help would be appreciated. The...

I know this may be a long-shot but I just recently moved my organization's telephone system, it is a Norstar MICS system. Overall the move went pretty good except for one nagging issue Some of my users report they hear a fax machine sound while calling outside lines, this only seems to happen...

A few questions about DID (direct inward dialing)... Is there a way to determine which telephone number is assigned to incoming DID lines from the CO? I can see on the 66 block where each pair is coming into the block and I have 16 pairs. I am trying to determine what actual telephone number...

I've just implemented an ASA 5510 (ASA 8.0(4), ASDM 6.1(5)) and am trying to get the remote vpn working with Windows L2TP clients. I am using the default RA group and have followed the instructions at...

I have a simple html form that calls an asp page to process the data and do an insert into an SQL Server 2005 table. The issue is that if a user leaves a field in the form blank an empty string (or blank space) gets inserted into the database field. I would like to have a Null inserted into...

I have an Access 2003 form with a sub-form. In the sub-form I have a check box where a user can click and then it greys out the text boxes below it. I have done this by inserting code into the onClick event of the check box. Everything works ok except after a user scrolls to the next record...

I have a main form named main and a subform named sub. In sub I have a text box named txtresult and I am using a DLookup to show query results and this work fine when just running sub. However, when I load main the txtresult text box shows #Error. I know this has to do with my DLookup syntax...

I hooked up a phone to old extension that used to be used by a former employee. The phone can receive and send calls from internal extensions just fine. The phone can call an outside number fine, but any outside number that calls the phone get auto routed to the company general voice mail...

Is there a way to recover a user's deleted voice mail even if they have hung up their session? This would be on a Call Pilot 150.

I have a form in MS Access connected to one table. In the form I want to use a command button so when the user clicks it , it will copy the contents from one text box to another. I have tried to use the Me!txtname1 = Me!txtname2 but it doesn't seem to work. Is there a good way to use a...

I have a user who dials long distance numbers and after 7 or so minutes he gets a busy signal and then his call drops. This has not been a problem until the last few weeks and seems to happen with many different numbers he dials. Any thoughts? Regards..