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So, I plugged a music source into the BGM port on the KX-TDA50 and selected the BGM source in maintenance console. However, when a call is present and I press "Hold", nothing happens on the outside end and, I get dial-tone from the phone system (inside) as if I'm being prompted to dial an...

thread936-1767962 So I realize I need to create a custom service to screen incoming calls. (I.e., If you are not a telemarketer press #1) What I don't know is how to execute it. I've created it in the Custom Service builder, but can anyone tell what parameters should be configured to have it...

Hi Guys. I searched but didn't find exactly what I needed. I have a KX-TDA50 that formally had 3 active CO lines but now there is only 1. Customer would like to be able to just pick up an extension and get that outside CO line and dial out. Can this be done easily, is something I can explain...

Hey guys, Is there a way to (1) create a prompt that answers incoming calls and requires callers to press #1 if they are not a telemarketer to proceed? (2) reconfigure the programming so that when one extension places a call on hold, ANY extension can pick-up that call? (right now, only the...

We have a class action lawsuit that may go to trial at the law firm I work at. The attorney would like to have witnesses testify from remote locations across the nation. The court uses typical video teleconferencing (I.e., Polycom) equipment and would prefer to use that instead of Skype or...

Hey does anyone know how to dim the display on a Panasonic TDA50 pbx using both KX-DT500 and KX-T7600 series phones? The display is about as bright as a nightlight in a home setting.

I'd like to set up a one-touch button to access the Voicemail from any extension with the option to check either 1 of 2 voicemail boxes on the system. We're running a KX-TDA50/TVA50 system. "Intercom -500" works on some extensions and on some it doesn't. I made sure all extensions had a mailbox...

Hey guys. Panasonic is not my strong suite, however I was tasked with installing a TDA50/TVA50 at my bosses house. I got everything installed via management console but the system does not forward to voicemail on no answer. He would like an auto-attendant type VM greeting with the option for...

Hi are there any suggestions to have dual USB headsets plugged up? In our call center that uses soft-phones and USB headsets, we need a efficient way for supervisors to be able to listen in on calls. As it stands now, we have to use an USB to analog dual adapter, which is time consuming and...

I'm usually on the Nortel forums, but at my second job we have a partner system and the other day while power was out the phone system was out too. (I know a UPS would come in handy here, and that has been suggested) My boss wants to come up with a plan to make/recieve calls if the phone system...

I did a search but wasn't able to come up with a definitve answer......so if I may I'd like to know if I need the DHCP role installed on our 2003 server machine. This a small network, and the 03 server will be used only as a domain controller, that will replace our existing Windows NT domain...

Can anyone point me in the right direction to find some interactive study guides for the Netwok + test?

I'm taking a practice exam and the questions seem real complicated, and I'm wondering if the CompTIA test has a similar format. The questions on the practic exam consistantly call for more than one answer, sometimes as many as 6. Here is an example: 66. By default, which of the following are...

I'm taking a class via New Horizons for my A+, which is going good, but I study while at work, and at home. I'm pouring through 3 different sources for info. While at work I use Certguide.com, where you read a chapter, then take a 20 question quiz immediately after. I don't know what I'm doing...

Is there any sites online that offer the new updated 2006 study info? I've been using getcertified.com for study resources, but most of the material is outdated and serves no purpose in studying for the 06 exam. I realize that I can still take the 03' exam, but the class I'm taking is prepping...

I've been working in the computer hardware/telco/network feild for about 7 years now, and I'm going to finally take my A+ exam. (requirement for new IBM project)I always figured why bother because I thought I knew everything anyway. ....Well after studying independantly I've figured out theres...