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Hi all. I am programming a Merlin Magix with a PRI using an Intuity Audix LX for voicemail. The customer has a request that I am not sure how to set up. They have a D.I.D. range of 4100 - 4199. Most of the extensions are in the 3300 range. They do not want the 41XX D.I.D.'s to ring on the...

I have been told that the voicemail to email settings will not work with GMAIL services. Is this correct or has anyone had any success setting up a 3rd party email service to use voicemail to email?

Scenerio: Customer, US based, has clients internationally that they travel to very often. Clients data network will not allow a VPN through their network to access the IPO to be able to use PhoneManager/Softphone. Any other options available to allow use of Phone Manager with incurring a...

Wonder if anyone has experienced this... Partner ACS 7.0 with T1 Module, when you go off hook and grab a line to make a call, all that works, but durning the "dead air" time from when you grab the line and actually get dial tone, it sounds like "battery only" before the dial tone hits. Then...

I asked this question in the BCM forum and got no response... Maybe I can get one here? I just installed and programmed a BCM50 that was a replacement to one the just died.... I have everything up and running in order and made several modifications in programming as compared to what they said...

Maybe I didn't work my last thread correctly... I have just replaced a fried BCM50 with a new one. I have everything working except fax to email. My customer used to have 3 D.I.D.'s set up to do this. I cannot for the life of me find the information on programming this feature. Can anyone...

Good morning. I had a BCM50 crash on Monday. I got a new system and rebuilt the programming and everything is fine except for the Fax Messaging. The system is licensed for it but I have never set that up before. I searched Nortel website, but could not find a programming guide for this...

If you restore a Messaging 4.0 with the wrong file using the LAN admin, what can you do to wipe the hard drive and restore the original 4.0 software?

I have a customer with an IP412. Manager 4.0.7 The problem is whenever someone, anyone, on any phone tries to do a conference call - once the third party is connected, the call quality drops to where you can barely hear each other and there appears to be static on the call. Otherwise, first...

I have a customer who is looking for a solution to call out using their PC's. The system is an old 8x24, analog trunks, with a StarTalk vm. Any recommendations? (Besides the obvious...replace the system)

I have been able to use Vista for programming the IpO's, but I ran into an issue with the TFTP service. I can't get it to work. Downloaded SolarWinds TFTP and tried that but no-go. Anyone have any hints on getting it to work? Thanks in advance.

What versions of Partner is a 012 card compatible with?

I think I already know the answer to this but,, does the Partner Mail VS (any version) have a backup and restore option?

I am sure this question has been asked before, but since I could not find it I will ask it again. If someone has a PRI T1 in their Magix and uses Merlin Messaging, when you create the Night Service, how do you get the Night Greeting to play? I have tried numerous variances with the programming...

I am new to the BCM 50 and have a problem with the demo I have in my office. The power light is constantly flashing green. I cannot get it to stop no matter what I do. And also I cannot get the line ports to actually work. Is there something wrong with the software or am i just doing something...