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Hey.. I am just wondering if it is possible to change the ringtone Avaya 302D attendant console? And if so, how

I remember reading that it is possible to block incoming calls from a specific extension by utilizing EC500. I seem to remember that it was stated that you needed to set up a soft line for this. Is that correct? Or can I set up a digital extension for example and do the EC500 trick on that...

We have just switched providers and kept the old numbers. But for some reason our EC500 system does not forward calls correctly anymore. Is the EC500 system dependant on provider or system??

Just wondering if there is an easy way to retrieve serial numbers from a digital station? I seem to remember reading something along those lines before, but it's been a while ago so I was just wondering if I am incorrect or not.

We are having an issue where sometimes what will happen is that the phone will start ringing at one of our stations, user picks it up but they will hear ringing on the other end and the other end will reply like our user was calling them. There's no apparent pattern as to who might be on the...

Ok.. I've been standing up, sitting down and standing up and sitting down again while scratching my head but still no closer to a solution. What are the requirements to be able to make trunk test calls from a specific station? As in what do I need to have enable to be able to do that. And...

I am sure this is something really easy, but I have noticed that always when I first pick up the phone I get no dial tone, but when I hit the hook once I will get it. So basically this is how it goes, Off hook - no dial tone on hook off hook - dial tone So what am I overlooking here?

If it isn't one thing it is the other thing. We had Avaya do the required DST patch for Audix and although the server time is correct, the timestamps is one hour off. Sorta like on the CM side...... Anyhoo, I've been on hold with Avaya for the last minutes so I'm just wondering if anybody had...

Just wondering how I would route incoming calls that have an unknown or private caller id to a specific extension. Any help would be appreciated. Thank you.

I need to set up an extension where after 5:30pm the users can't dial outside. As far as I understand it, I need to assign the extension to a COR that is assigned to a Time of Day routing plan which restricts that. Is that correct? I'm totally new to Avaya and I've just kinda been handed it with...