Search results for query: *

I just posted earlier but i dont see it in the forums so reposting. I'm trying to search for a thread on changing a number to only access 800 and local calls only. below is a build of the current phone. what od i need to cahgne in order to get this to work? Switch is an 81c thanks! DES...

Ok, first thx for all the help i have ever got here. anyways, i needed to setup a spv phone so i outed the old build and recreated it. This is my first complete new phone build and being a supervisor phone and on a ACD it makes it even more challenging. Everything seems close to right but she...

how do i go about programming the keys on a 3904 that has a phone extension extender? I have this box to the right that shows about twenty lines and wehn i add numbers to it they just keep going on the phone instead of the box. never had to work with this before. below is the start of what i...

I have an 81c that randomly crashes about once a month. How do i go into the switch to look for errors or anything else that might cause it to crash? I can prt the info and post up just need to know where to go for it. all phones show extensions but no dial tone. so i reset everything and...

Having dificulties getting my keyboard working. I can login into mermail but cant hit ctrl-r to get the meridain screen up. i am using vt-220emulation but cant get in.. any hints? thanks

I am looking into converting from an 81c nortel to voip. I have looked at shoretel and was impressed with the capability to not only use ip phones but it also had plugins to use analog as well. Does avaya have this capability? also your thoughts on the product would be great. Do you feel it...

Ok, beat a dead horse here... been an ongoing problem with our MOH. Finally figured out today after telling my boss he is wrong twice and that it does work while he said it doesn't. His 3903 doesn't pick up the MOH. tested 5 other 3903 and they don't work either... But every 3904 i check...

What is the best way to lock phones for after hours? Should i build an acd and have agent ids? If i do that how do i porgram the phones to be assigned agent ids? this is my first experience doing this. also, could i make the phones only dial internal calls after the user has logged out...

I know that a previous tech has setup phantoms on our 81c but i am unable to locate where they are. did a couple steps trying to loacete it but unsucessful REQ: luu TYPE: 500 TN CDEN TYPE 500 TN 004 0 12 14 4D TYPE 500 TN 004 0 14 13 4D TYPE 500 TN 004 1 07 04 4D TYPE 500 TN 004 1 08...

How do i make key 3 ring silent on a 3904? I wan them to see the call but not hear it ring.. DES IT TN 036 0 02 15 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN 8499 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTA FNA HTA TDD HFA GRLD CRPD STSD MWA RMMD...

I want to convert a phone to internal dialing only. what do i need to change to make that happen? thx DES internal call TN 004 1 05 13 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 8290 0 MARP AST NO IAPG 0 HUNT 8499 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 0 XLST SCI 0 CLS UNR DTN FBA XFD WTA THFD...

I am having troubles with my moh randomly shutting itself down. I have 3 routes and they all go down at the same time. Can anyone see any problems below? I can call into the acod and they play just fine. i did out the mus and rebuild them but nothing. Forgot the ld i need to out a rdb...

ok, i have a extra route for hold music already built with nothing going on it. is there a way for me to change the acd to look at the new tn? i want it to hit the Spa instead of the internal music. Second i would like to prt the que line build itself but it wont let me. i prt the dn and it...

Looking for some help to identify fire alarm extensions. Is there a Prt for fire alarms in ld 20? I have two fire alarms that are not connected but have been setup in the past that i need to punch back down. Unfortunatly I don't know the previous extension or the tn that they were on. If...

Cant get key 0 to reflect the user i need it to be. currently displays nothing. i tried with no success REQ: chg TYPE: 3904 TN 4 0 2 14 ECHG yes ITEM key 0 cpnd SCH0362 KEY 0 scr 8640 HNT FNA MARP CPND VMB KEY 0 scr 8640 HNT FNA MARP CPND name...

Ok, I have recieved the duties of managing our nortel switch. I am new at it and learning the ropes. I need to be able to build a phone but do not know how to enter in the features that i need. If i could duplicate the commands below besides changing the exctensions and names that would be...

How do i go about removing a users voicemail and rebuilding it in meridian? Or is there a load i would use to out their voicemail? any info would be greatly apprecited. sorry for being so vague.