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  • Users: Jensen05
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  1. Jensen05

    User has to manually select the ringing line to answer it

    I have a site that has a Partner R7.0 and one user is having to manually press the ringing line button to answer it. He said when a call comes in his phone will ring and then immediately beeps once and then the green light flashes next to the line the call is coming in on. When he picks up the...
  2. Jensen05

    Extension Number???

    I have an office with a Magix R3 V7.0 and they are using 4412D+ phones. Is there a code they can press that identifies what extension they are sitting at? I had them try to call another extenison to see if it appears on the receiving phone's display and the main number appeared. I also had...
  3. Jensen05

    Extension re-numbering issue

    I have a Magix with a PRI. I ordered some more DID's and am having a problem re-numbering the current default extensions to the new DID's (last 4 digits). Example: I go to re-number, single, extension and when it asks for the old extension I enter 7118, new extension I entered 8450, it doesn't...
  4. Jensen05

    BCM-50 Backup Time

    Could someone give me an idea of how long it would take to backup the programming on a BCM-50? I would be performing the backup remotely and the BCM-50 is on my data network.
  5. Jensen05

    Pointing DID to calling group

    I need some help with a Magix. I am trying to point a DID to a calling group so outside callers will connect directly to the group members. I was told that I could re-number an existing calling group to the DID that I plan on using and that should do it. I renumbered 771 to 5811 (DID) and...
  6. Jensen05

    Conferencing limitations - Magix

    Can someone tell me what the conferencing limitations are within the Magix? The site is using 4412D+ phones.
  7. Jensen05

    Identidying general mailbox - Merlin Mail

    Can anyone tell me how to find out what the mailbox number is for the general mailbox? I have a Legend with a night schedule and if you don't press a button after the Auto attendant it will transfer you to the general mailbox. Currently the mailbox is full. The operator is at extension 3100...
  8. Jensen05

    Remote access to Embedded v-mail

    I have an IP Office set up with embedded v-mail. The users wanted to be able to check their messages remotely so I set up an incoming call route pointing to an auto attendent. I also programmed a short code using *99 for voice mail collect. When I call the "v-mail DID" there is dead air. I...

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