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Quick question. I have a Merlin phone system but how do I tell what version it is?

I am working with a Merlin Legend 7.0 v10.0 and we don't have a manual. I know how to transfer a phone call in house but how do I transfer a phone call to someones cell phone?

I have a Gateway laptop with Windows XP. When I try and boot the machine all I see is the screen for logging in with Safe Mode, Network Login, or log in with last known settings that worked. I have tried all these options. I see the Windows XP boot login screen and then nothing. A blue screen...

We have a Merlin Legend 7.0 v10.0 and there is one particular phone that only rings one time when we dial that phone. I thought it might be the DND but that was not on. The phone doesn't stop ringing on the caller side just for the person getting the phone call. Any suggestions?

We had an employee quit on us last week. I would like to delete his extension because he is still getting at his extension. I would unplug phone but Im guessing that extension will still be recieving messages from outside people dialing his ex. And while I'm asking this question how would I...

I am new to working on phone systems and found that our Merlin Legend V.2 system has a piece of software used to make adjustments. I have a couple of WinSPM questions. Is there a manual for the WinSPM? How do I plug into the Merlin system to use the WinSPM? When I loaded WinSPM I was asked for...

I am new to dealing with phone systems, so I hope there is someone out there that can help me. My company uses a Merlin Legend Version 2. For some time now there were times when someone would try and dial an outside number and nothing happens. I get a dial tone I then dial the outside number and...