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Hi there, I am working on an option 11c/cs1000. It Has 3 cabinets that are chasis style and 1 cabinet that is an option 11 cabinet. Software is 4.5. Cabinets are connected through fibre. Each cabinet has a ssc card in it instead of a fibre receiver card in it that the fibre connects to...

Hello, I have an issue. That is... 1 - I am thinking about going VOIP for my home phone. Possibly Majic Jack. The reason is, is because it will save me approx $700 per year as apposed to my regular POTS line. The only problem is... with my work. I am a telecom tech and am required to...

Hi there, This may sound stupid but, can't get it to work. I was at a location doing a MAC and the contact asked me to have a look at this conferencing problem. She had lost the user guide and can't get a conference to work. Apparently it had been working recently and don't suspect any...

Hi, I have been working on the Option switches for a few years now, but, have no Certifications. I probably should start (Maybe or maybe not depending on who buys the Enterprise division and what they are going to do with the product), but when looking up on the Nortel website, and following...

Hi, Does anyone know what Nortel's PBX market share is in Canada? or know where I can find it out? I know (or at least I think I know, or was told at some point?) their PBX market share was approx 75% of the market share. I don't know or think this is still correct. Surely not going...

Hi there, Just thought I'd get people's opinions about this... Do I continue on the Nortel training path with what is going on? Whoever buys the Enterprise Division... are they going to keep the product alive? Are they going to migrate it into their own product with their own programing...

What does everyone think about the Nortel SCS (Software Communication System)? It looks like it's excellent! And there's nothing like it apparently. ie - truly "open" and all in one package ie - no extra licenses etc. Now - the question will be... with Nortel and all... what the heck is...

This system looks amazing! Wonder what will happen to it with what is going on with Nortel right now. And.. do I continue on with Nortel training? Cause who knows what the heck is going to happen right?

Hi, I recently had a mini training course on the uc500 phone system. Looks really cool! Just getting people thoughts on it. If there is a certified training course on it? I looked on the Cisco site, but didn't see and specific product training for it. There is for ccna etc obiously but...

Hi there, I am a service tech and have to replace a phone I have never seen before. It is an M3000 touch screen phone, which has been discontinued. It's for a president of a company and he wants to keep the same type of phone. So, I had our purchasing department source the phone. I went to...

Hello there. I may need to get a copy of order pro version 7. I currently have 6.6. Anyone know where I can get it/download it? Thank you. Greg.

Hi there. Does anyone know where I can download/locate a user guide for an m1309 set? Thank you.

Hi there, I have 2 problems with 2 m2250 consoles. They are not related to each other, however happen to be at the same site. This customer has two consoles at their location. One on the 29th floor and one on the 28th floor. 1 - Problem happened the other day where the console on the 29th...