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Hi Guys, I need to get an old tracker 2600 back into service as I have taken on a new site and no one knows it's password. I can't find the correct manual, the closest I have is for the 2650 but it's procedure does not seem to work on the 2600. On the rear is a 'clear' button, four 9-way...

Hi, I need to get an old tracker 2600 back into service as I have taken on a site and no one knows it's password. I can't find the correct manual, the closest I have is for the 2650 but it's procedure does not seem to work on the 2600. On the rear is a 'clear' button, four 9-way ports one...

Hi, Periodically we are getting an issue where dialling from the Nortel to the ShoreTel gives busy tone. The condition last for a short while then corrects itself. DCH trace of the offending event shows very similar output to this old case (thread798-1676504) would be nice to know the...

Hi, my issue seems to be a replica of the thread798-1527040. Two sets on two ports of the same NT5K02QB work fine until a new message is left for them. When a new message is left they get no dial tone until the message is read - they log in from another phone listen to their message and dial...

Hi Guys, Can the system be made to recognise when a user is dialling trunk access code followed by the DDI of an on-system extension and to then truncate to just the extension? so the call goes extn-extn rather than out to PSTN and back in again. This is becoming an issue as people are using...

Hi, Need another view on this please guys. I have a mixed CS1000/SRG estate and need to update 11xx firmware due to the new phones that are shipping these days. Main office is a CS1000 r.5 (CP-PIV) with various SRG's from r.2 to r.6 (I know the r.2/3/4 SRG are not mentioned as being...

Hi, Hope you can help. Trying to do some basic admin but running Max Admin fails after a few minutes of trying to connect with 'failed to conect to the server' System is 6.5.1.406 and apart from this appears to be running fine. I'm hoping that there is something simple to fix and that we...

Hi, Checking the release notes for the firmware supplied with my new 1120 (C8L) it clearly states that my PEC NTYS03AFE6 requires a minimum software of UNIStim 3.4 (0624C6T) My test system is a fresh install of 4.50W/4.50.88 and it came with C1B on it. This was updated to C6T. The new 1120...

Hi, I have posted this on the Nortel/Avaya phone forum but I thought I'd also post here just in case. Has anyone ever got a Nortel/Avaya 11xx phone (C8G) with integrated VPN client to successfully work through a Cisco ASA (running the latest image)? The host CS1000e is running 7.50Q FYI. I'm...

Hi, this question seems to have cropped up once or twice before but I've not seen any definitive answer given. Has anyone ever got a Nortel/Avaya 11xx phone (C8G) with integrated VPN client to successfully work through a Cisco ASA (running the latest image)? The host CS1000e is running 7.50Q...

Hi Guys, Firstly I have no interest in any passwords. I just need some help on the password recovery mechanism on 5.5 Linux Base on a HP COTS. I am doing this on a lab system prior to going to site where my customer has lost/forgotten their root/nortel/admin password and I'm doing this as a dry...

Hi, Anyone set up the new UDT card for UK DASS2 working? Have set mine up as per book (Primary rate book has details but strangely the DASS book does not…?) But can't get the DDSL to enable - always gives a DTM304. CS1000E release 7.0 patched to recommended level DDCS loop configured against...

Hi, I posted a problem on the Nortel page and am just cross posting to see if any of you guys can help. my open post is: http://www.tek-tips.com/viewthread.cfm?qid=1581576&page=1 In short, I can call from the trixbox to the Nortel but not from the Nortel to the trixbox. And an old post...

Hi, I have the same issue as reported in this old thread: http://www.tek-tips.com/viewthread.cfm?qid=1520852 I too can only call from the Asterisk to the CS1000, calls the other way fail. 1. CS1000/NRS config good (can call other Nortel endpoints both ways) 2. Asterisk is set as a static SIP...

Hi all, New to Avaya so apologies if my question seems dumb. I have the opportunity of acquiring a second user media gateway G350 along with a S8300B Media Server and my question is this: I only want to use this in a lab environment for integration testing with our existing kit (mostly...

Hi, Simple one I hope. I have a SECC 4.2 that I want to change the administrator password on. Here's the question: is it just a simple matter of changing the password in computer management/local users/Administrator? I don't want or need to change the Ngenxxx passwords. Many thanks.

Hello, I need some help with a script for building phones on a Nortel phone system, hopefuly it's not too difficult, but I'm not a scripter so am struggling now. The problem is that some prompts only appear for some types of phone, any recorded script can only cope with the same type of phone...

Hi, We have a CS1000S release 4.5 with ip sets (i2002 p2) and analogue phones. The only trunks on the CS1000 is a single PRI (DPNSS) to an network of older PBX's which have the PSTN connectivity, the PRI is transmitted via a microwave link. IP to IP is fine. IP to other PBX's is fine as well...