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I have a customer with a BCM 50 that would like to have unified messaging and have the messages forwarded from their in box to there cell phones. if they did that would they be able to listen to them? would it come to the cell as a VBK or WAV file? Thanks,

We have a customer who would like to change from 3 to 4 digit DNs with the new PRI but I am not sure how to make the change in the CP 150 without loosing my keycodes ? Thanks,

We have recently installed a MICS with T-1 Pri And the customer would like all the users with DIDs to have no ring on the 2cnd call , just flashing or have it ring low once and flash.we have 3 appearances for the DIDs on the phones now. thanks,

I have a customer that would like me to qoute and install a BCM 450 as the host site for4 other sites.2 sites would have bcm 50s and 2 would have 4 ip sets each, is there an effective 911 routing for theese remote site so the proper adress is delivered. Thanks,

We are running a Versidial recording sytem and attempting to pull CDR data to stamp recordings.the hurdle we have between the software and the BCM is that the BCM Requires Login name and password authentication.Any Suggestions?? would be nice if we had the good old SMDR 6. thanks,

we have a callcenter aplication working fine but when you goto pull a report the dates end at 2008 . anyone know how to update the application ?? Thank you.

I had one of my data vendors ask if we are able to use TLS ,wich from what i understand is a secure tunnel established by the ip phone that allows the ability to take a phone and use it most places with an internet connection and establish a secure connection to the network the system resides on...

We have a customer that we presently support call recording n many digital sets and now would like to do the same for their6 ip sets at other branches . We have been told that it works fine through the use of span ports on the switches ? doe anyone have experience with this ? words of advice ...

Has anyone worked with the BCM confrnce bridge ? I cannot find any documentation about it.How it works? I have been told it is not a meet me bridge ?? Thanks in advance.

I have a customer with a few sites that would like to activate the Auto Attendent (AA) and use the CCR tree to transfer calls to another location utilizing the transfer festure supplied by the CO line so that they do not need additional lines . The transfer feature supplied by the phone company...

we have a customer with a 3.7 running call center professional with reporting whaen trying to access reports it says XML error , if you clear this error it then alows you to view the page . this system has worked great for 2 years . thanks.

we will be installing a ne MICs and CP 150 that the customer has now asked if he can external call forward a phone periodically to a cell phone to cover for the hunt group it is in when they are out of the bldg.The sets will not have voice mail and will be ringing from an option in the AA CCR...

is it possible to set up an inbound confrence bridge on a bcm 400 and if so what type of equiptment would be required??

I have a customer with a service blbg in the front of their lot that is pretrudes into their lot about 150' and the lot is 400 x 400 . they would like coverage for the intire lot for 2 cordless phones . does anyone have experience with the DMC design and range ?

I have a customer with a service blbg in the front of their lot that is pretrudes into their lot about 150' and the lot is 400 x 400 . they would like coverage for the intire lot for 2 cordless phones . does anyone have experience with the DMC design and range ? thanks,

i am trying to find a few simple feature codes for using an analog cordless phone on the system ? transfer and hold are 2 important ones i cannot find on the cd ?? thanks

Has any one had any experience with the use of theese phones and can you do anything to enhance the range on them ?? what kind of coverage did you get . this set up would be covering a good sized truck service area 300 x 300.

Has any one had any experience with the use of theese phones and can you do anything to enhance the range on them ?? what kind of coverage did you get . this set up would be covering a good sized truck service area 300 x 300.

we have a customer that we had buttons labeled park 101 ,102 ,103 to 108 . they claim that you could park a call on these buttons and pick them up this way . any idea what type of btn that was and the feature code for it ??k

we have a customer who is replacing a toshiba 280 with a mics and is trying to use the amanda workplace they have had for years . does anyone have experience with this and are there integration tables of some sort in the amanda system ? thanks,