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Very new to CISCO but I have a Hunt pilot that forward no answers to voicemail and I want to extend it from 2 rings to 4 and I tried to change the maximum hunt timer and I could decrease it to a half a ring but not increase it. Is there another timer to increase it and can you tell me the steps...

When a caller has called into a Vector and is listening to the main greeting, Is there a way to make the caller listen to the whole main greeting instead of them just selecting opt 1, 2 or 3 prematurely to get someone. I would like to block them if possible. Thanks in advance!!!

RightFax issue. I have a number that has been working and just stopped 1(702) xxx-xxxx. I can dial the access code for the route and go right out and hit the fax at that number and I can also dial that number from my phone and analog faxes. Trunks are set to 3VCE and the Ncos is 5 on both loops...

Newbie to BCM but I understand if I punch down on the next station pair and plug in a M7208 it will work but what lines or features will it have with just plugging it in? Thanks

Hey all, Is there a command to find sets that are programmed but are not plugged in, other than LDIS as the sets I'm looking for do not disable. I know I can do an IDU but I have three switches to go through.Or what is the feature when building a set that keeps it from disabling? Most I have...

I have six 3904's in one room and the all have the same line on Key 0 and do not want line preference so when you go off hook you can hear the conversation on an active call on Key 0 from any one of the phone sets.Is there antything in the CLS to stop this? RLS 7.5.

I had one KEM on 1165E set programmed, keys 32 through 67 and it works fine (KEM 1 Page 0 and Page 1, but now they want to add another KEM so I added another KEM (KEM 2) and in cls it says KEM3.Now since I did that, it moved the ADL's from KEM1 Page 1 to KEM2 Page 0. Why did it do that and do I...

I am at 7.5 with a cs1000M (Opt81)I presently have Mobile X working via the *9 and #9 access codes which works with regular cell phones with no dedicated routes but for the IPhones and Android sets my understanding is, no output of * and # from them and there is an App they use that inputs the...

Presently we either set up the WAV file or Email notification in the end users vmail box and the they have to go through MycallPilot to enable the feature as the enable button in the vmail box is not highlited.Is there a way to make the button useable for us to enable it within the vmail box?

We were upgradded back in 2012 from 4.5 to 7.5 and with new Loadware and since then when you do a FDLU it kills the phone with the crossbones over the hour glass every time.Any idea why this happens and is there a way to bring that phone back one that happens.It wasnt a problem before the...

Hey all, E Mail notification just stopped working today,can anyone point me in the rite direction to see why it's not working? THANKS in ADVANCE!!

Knowing how to get around in Callpilot but not how everytihng talks,one of my customers changed the Domain name on the fly as there Network group told them to make the change and no, Callpilot was not rebooted after the change was made.They later changed it back to the old Domain name.Would this...

Hi all, I have 1120,1140 and 1165 IP sets and the PBX is RLS 7.5. Some of the set's with KEM's work for month's with no problem's many for the last year and a half since they were new but all of a sudden what happens is the KEM goes blank like it has no power and the lines and names disapear. It...

Hey all, I have a Rls.7.5 CS1000 HA that we are going to DE install and we are in the process of moving the licenses from this Switch to three other switches' which we can do for free with AVAYA providing we send AVAYA an SLT to prove we down graded to originating Switch. While trying to...

I have an 800 number that AT&T is pointing to to a DID it goes through but, we want to point it to a non-DID ext. 17xxx and after working with AT&T we get a fast busy. I turned on D channel messaging and verified that we were getting 17xxx down the pipe but the call would not complete.To me if...

Running rls.7.5.I have a mix of 1120's with KEM modules and 1165's. I'm running into where the module will go blank or the whole phone will lock up and you have to unplug it to reboot it.Does anyone know what would cause this.Thanks in advance.

We have ACE with our new 7.5 cs1000 and when you make a change to a set thats aquired you have to de aquire it in LD 48 DACR AGT l s c u. How do you reaquire it? I cannot find the command anywhere!! THANKS

I have an 1120e IP set and we just got new 18 button Kem's and I programmed the set as Kem1 in the CLS and the add on works but I have the green screen and not the enhanced screen like my phone.I tried to change the screen contrast and it goes bright or dim but does'nt match the phone.Is there...

Anyone put one of these in and know how it programs.I'm rls.7.5. THANKS IN ADVANCE

Hey all, I have a 3.4 2050 softphone loadded onto a Dell Laptop with Windows 7 and you can hear fine on it but it clips constantly and bandwith is not a problem .I removed it and reloadded it with the same problem,also changed headset's.We have other people with the same config and they are...