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Have an issue with an Avaya 9640G not getting dial tone on an IP Office R6.0 Can anyone help in regards to possible firmware issues or other? Thank you

We have a Merlin Legend with integrated mail. Just added a mailbox and was wondering how to assign it to the correct extension number. IE: extension 219 Thanks!

Does anyone have information or a procedure to upgrade the firmware on a 4610 One-X telephone? The system does not want to register the phone to the network. Thank you

4625SW gets DHCP, TFTP etc, but display does not initialize. We get dial tone, can call out etc. Any solution would be greatly appreciated!

Looking for 110 Blocks with Male amphenol connectors. Does anyone know if these exist? Please reply. -Thanks!

Hello, We are in need of someone who can give us a blueprint to cross connect the 25-pair amphenol Definity PBX cable to 24-port Cat5 patch panels (110 style punch down) We are looking to cross connect TN2224, TN2181, TN754C, TN793, TN746B and TN742 circuit packs. We have everything programmed...

We have a few 8110M analog sets where the HOLD button and light will not operate. The speaker is supposed to cut out completely. Have any technicians experienced this problem? I was able to check the light and it is good. Can anyone name the resistor number on the circuit board that may be bad...

We have a situation where we are using Avaya 2410's and 2420's and would like to bridge an external analog loud bell. Wheelock manufactures several different external devices but they are all analog. Anyone know of an adapter that could plug into the digital wall jack where you could bridge an...

We have (2) brand new 4690 IP speakerphones that have mute buttons that don't seem to work. Can anyone decipher if this is a firmware or hardware issue? Thanks!

Can I get some insight on the maximum amount of storage on the TN750C and is there a maximum abount of these cards that can be installed on one G3 system? Thanks

We just installed some 5620 IP sets on an IP office V4.1 and the displays are not showing any information after boot up. The firmware version is 2.1. The 5610's work fine. Any ideas? Thank you

Is there a way to transfer a call using a standard single line or 2-line cordless telephone connected to a definity system? I know the 2500-YMGP feature analog sets have a transfer button but would like to use a cordless instead. Any input would be very helpful! Thank you

I have a 6221 operating on an Avaya S8700 media server via TN746B interface. The problem is when you press the "program" button, it is not breaking the tone to program the feature you are trying to set up. We tried several times and it seems to be intermittent.

Is the 7407D capable of Caller ID and scrolling back to look at caller-id for the most recent calls? Using Definity G3 V12 PBX. Central office CID is active. If not the 7407, would a 8434 work or a 6400 series? Thank you!

When we try to set up a 4610SW, we are getting the message "CONFLICT" and we are unable to program it. Phone is operating off an Avaya S8700 media server. Can anyone troubleshoot a way to resolve this problem? Thanks

Can anyone help regarding adding TN2224's and TN793's to an Avaya G650? Avaya's hardware and description for the G650 states TN2224CP and TN793CP. Can they use straight TN2224's and TN793's We do not require the "CP" circuit packs. Not sure if there is a version issue or not. Thank you!

Can anyone help regarding using WINSPM on a Legend R7.0? Customer wants to access programming for Legend off site using their network connection. They do the same now on their G3 systems. Looking for what hardware options are necessary. Thank you