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I thought at one time someone told me that it is possible to order with a carrier a block of DID's let's say with an Indianapolis area code that can ride on let's say a Chicago PRI with a 630 area code. AT&T told me no, but I have had various people tell me this technology was possible...

BCM 400 v3.0 Do not know why all direct inward dial numbers on the local T-1 are going straight to user VM box when being called after a power outage and system reboot.

Branch lost power for awhile and is now restored, however, when calling any/all direct inward dial number on the T-1, the calls go directly to the users voice mailbox. No longer rings set first. ??? I recall this issue a long time ago but cant remember what happened. I did a system reboot...

I have a branch with 2 phones that when you pick up the handset the phone goes on speaker and they cant get off. they are not using headsets and they have checked the speaker button being stuck. Handsets have been replaced. Being 2 phones could this be a feature code entered for auto speaker...

I am not a programmer but was given an excel file built with macros and visual basic. It is a document for formal review and appraisal processes but needs tweeked to company specifics. Long story short, a user can click on buttons and be brought to specific worksheets to fill out. The...

How is it possible that one set isnt following the routing table? For example, this user cannot dial toll free because her set keeps picking the LD circuit and not local. Other sets work fine over the right lines. She is not picking any line, just picks up the handset and dials.

How do you load a keycode in Element Manager? BCM400 v4. The keycode consists of VM boxes and fax messaging auth.

i have a location that has 3 I/C, and 1 appearance. does this mean only one call at a time? then the second incoming call would follow fwd busy. why would i have 3 intercoms then? just confused as to what makes a line busy.

I am a complete dummy when it comes to data. Does anyone have suggestions connecting an avaya s8500 to remote BCM 400's/BCM 50's at the Branches? My manager is interested in SIP trunking. BCM's then need QSIG licenses and SIP trunking licenses??? I am clueless.

does the BCM's talk QSIG? if so is it QSIG or QSIG Supplemental.

I have 4 analog lines in the system in a hunt group. Lines 61-64. When users make an outbound call the system chooses the last line in the hunt group line 64, then 63 etc. So it is decending instead of acsending. The problem is that the last line is always showing on caller id, customers...

My vendor just installed new BCM400 this weekend. The time is set correctly in the system, BCm Monitor shows correct date and time, but all the phones display Jan 16th and wrong time. Reboots dont help. Any ideas on this crazy one?

Will be replacing old BCM soon and have a question on a technical issue. The main number is currently analog and I want to port it to their existing PRI. The number is 425-291-9700. The current circuit is sending 4 digits. The existing DID’s are 425-291-4920 thru 4959 Porting 9700 will...

The operator can forward to a designated hunt group DN when she is away which rings multiple sets. A target line for a dedicated incoming toll free is assigned to operator DN as ring only. When operator forwards to away group, the incoming toll free goes directly to the AA. If i call the...

In regards to my last question..I must be doing something wrong as I cant get the name to show. The called number shows. Not sure I am positive where this CLID box is. Caler ID in target line is set to no and telco features of the SN set is set on name. We have an incoming toll free dedicated...

Dont know anything about Magix, however, our sister company had to order another block of DID's for growth. They end with 7xxx. The vendor at the last hour says the 7xxx wont work as it interferes with dialing 7 to go to voice mail? Never heard of such a problem. is this true or can you...

Another question. My local PRI for the DIDs has incoming received # length of 3 digits and the LD incoming received for the DNIS is 4 digits. (my error in ordering) Of course default will always go to the console if not recognized) Can i change the public length (max 3) from 3 to 4 and still...

We have an incoming toll free dedicated on an LD PRI. DNIS 3889, target line 492. How do I name this incoming line so the user knows that someone is calling it. Example, I call and display should show FTTx. Thanks.

1. I have numerous "enterprise edge" BCM 2.5 that constantly lose VM. Meaning cant transfer or retreive. Reboot clears it but it happens all the time. 2. What would display message of INV IE Content on a phone display with a dropped call mean? No not doing a vendor meet, what is it with...

All of a sudden our missed call log only shows the extension of the internal caller and not both their name and extension. We did firmware upgrade a week ago but this just started yesterday. The odder thing is that it is not all of the sets. Most but not all. There are some users who are...