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Hey guy's, I have been searching around and can't find anything, figured I'd ask the pro's. Is there any 3rd party software, or procomm scripts that I can run to back up a 61c to my laptop and then restore when needed. We have a 61c running on one core, and that core does not do a backup,(long...

I have a customer who is saying the rooms are not updating properly and that there is a pbx problem. I checked the MSGO and MSGI messages in ld 37, I am only seeing things spitting out for the outgoing messages. This is a HMS 400 hospitality callpilot. Do I have a pbx problem or is this a pms...

Hi guys, I need to replace a reach line card in my 61c. Is there anything I should look out for? Is there any easy way to do it, or do I have to manually copy the existing settings, ports, ip addresses..etc?? Thanks

I'm trying to restore a callpilot database from tape. I'm staring at the screen for 45 minutes now waiting to get the tape id from the restore screen. Any idea how long this takes? The tape drive is flashing and the screen says list tape is running.? Thanks.

Hi I am trying to restore from tape do to a hard drive failure. I am at the backup and restore screen. How long should it take to "list tape"? Its been on the list tape progress screen for 40 minutes already.Any thoughts. Thanks

Hey guys , I am trying to run a traffic report to get an idea of our outgoing call usage. I am using ld 2 ,INVC 0 2. I think I know how to read it but the report has not updated since last Thursday. Below is the route in question. The outgoing usage (3 and 14) has not changed in days..? Any...

I have an option 81c (PP4) that has some screwed up cores. I have never seen this before, I have loops 0-15 in core 1 and 16-31 in core 0..? My system utility card reads active core 1 ( but the network cards in this shelf think its core 0), my other system utility card reads stanby core 0 ( the...

I have a 703t rls 3 callpilot that seems to be working ok, but I can not ping into it on the elan or the clan. I am able to ping everything on the elan and clan from the 703t. I can not ping the elan on the callpilot from the pbx but yet it's working. This is very strange to me and I don't think...

I have some users on rls 3.0 703t Callpilot that are experiencing problems when trying to log into there mailbox. They try to login and hear "your mailbox is currently in use please try again later" I am able to duplicate this by trying to login 2 x's in a row, obviously it is in use at that...

I just cut over existing circuits on a rls 7.0 cs1000e from ESS5 to NI2 interface. My pbx is now sending out individual users names (ld 95 data). The carrier is supposed to be sending out the company name only. Is this something I can turn off in my pbx or is this a carrier issue? Of course the...

Hi, I seem to have a callpilot that is a little screwed up. I was updating the peps on my server, it is 3.0. It stopped working after I installed sp1 (which was never on the machine) Updates are done, I am on sp2, snd su02. My mas notification never starts and I have a bunch of services...

What are customers looking for? What do I do if I was a customer who has a Nortel PBX for the last 10+ years and need to either upgrade or do a forklift? Do I spend 100,000 and stay with Avaya (Nortel) Meridian and benefit from my software licenses and some hardware,and basically have the same...

I have an asterisk system setup connected to my CS 1000m via CDP pri tie line. When calls come from Optimum into an Asterisk set they get re routed to the receptionist instead of going over the tie line. If I change the Tie between the Nortel and the Asterisk to SIP, then the calls go thru fine...

I am trying to add a new 2050pc set. The license manager has been installed a while ago, not by me, I am trying to confirm it has licenses on it. I do the LMSTAT command but it doesn't show me what I think it should. Also if anyone has any tips on installing the softphone that will be great. I...

We have a 2616 symposium agent set that has a lamp that will not go out. We checked the octel and verified that there is only one mailbox associated with the extension. The set also had a AWC key which I removed but the light is still solid. Can the symposium be sending a light for some reason?

Hey guys, I am a Nortel guy that inherrited a IP office switch and I am lost. Is there any easy way for me to complete this request listed below. To be honest, I never even opened an IP Office book before.If it was a Nortel this would be very easy for me. Thank you. Assign XXX-XXX-7007 to new...

Can anyone tell me what type of switch or platform these companies are using that are offering hosted voip? Are they using any Avaya or Nortel type switches? Can a CS1000 be set up as a hosted voip solution? Any thoughts would be appreciated, thanks.

I have a 201i that died (rls 3.0), replaced the hard drive, restore from tape works but it's an old copy, the tape backups have been failing. We were able to do a backup to a folder on another pc, how can I restore from this folder? I keep getting errors saying the tape list failed, or the...

Lets try this again since my last post dissapeared..strange. Can someone give me the password so I can configure this piece of garbage BCM1120 set. I got passed the color*set password, now its asking for another one. Thank you.

I have a HMS400 2.0 system that has been nothing but problems from day one. My newest issue that just got found a year later is that the console operator can not transfer a guest room to an admin mailbox via express messaging, the call just hangs. They are using the EES key and have no issues...