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I was wondering if it's possible to page a group of phones and 4-5 loudspeakers at the same time, and also independently. I know we used to do in on a Noretel but this customer wants to be sure before they purchase an ip office (digital phones). thanks,

just curious if any body knows if there is a way to flash the co from the shoretel AA. Call comes in, caller press ? to be transferred via hook flash to an offsite number.(co transfer) This way it will not tie up the line.

please help, we recently upgrade mxe 3300 controller to mcd 6.o. we had to change the default password while doing the upgrade, we have lost the new password. does any one know of a way to recover it? thanks a lot. i have looked through other posts but there seems to be conflicting answers

Just got done setting up a 5610 dect stand and phone on 3300 running mcd version 6.0 sp 3. The first phone works great. The problem is the second phone (tried 2) won't register. Anyone run into this. I believe firmware on dect is 2.0. Tried the reset and adding ipei. Nothing works any ideas?

currently running mcd 4.0 sp 4 (10.0.4.14)on mxe controller. need to go to (10.0.4.26) for migrating DB per mitel. Was wondering if using software installer do i run as an upgrade or a patch. And if a patch can i reboot whenever i want?

I am working on installing 200 icp in motel. It only has 1 console and everything else is guest rooms. I am a little confused on the cor groups and members. I have all my digit strings built and working with local and long distance built correctly. My question is in a motel environment where...

just wanted to get some opinions from some people on here. what would be a better solution for a motel a mitel 3300, or 200 icp,they just want the ability to have wakeup calls, light message lights manualy, have smdr that will go to a third party system. they dont use vm in rooms or at front...

we have an avaya running 8.0.59 in a small office. They are wanting a button on main reception phone for emergencies. when pushed they want it to alert other 9508's in different offices that there is an emergency at reception desk (hostile customer). any ideas on best way to do this? thanks

we have a customer that is wanting to upgrade there phone system from a cics. They have 5 line appearences on their phones that ring 4 times before going to the auto attendant. They said they want to keep it working like that. I wanted to know what would do that better an Ip office or a...

I have a 200 icp that has 2 lines ringing into a ring group. The night answer has an analog ext programmed for it. When on a call and the other line rings (call waiting tone) when you hit the flash key it just goes to dial tone (extension). It will not answer the second call coming in. Does...

We just installed a system ip office 500v2 8.0.56 software. 9608 digital phones embedded vm. The customer is using visual voice, when they select vm button and it goes into mailbox, #1 it does not require them to put in a password. Wich it should # 2 there are no prompts in the box, for...

I have a system that is a mics with a cp 100 running 3.?. it has worked fine until last week. when calling a phone from another via intercom when it forwards to vm, it will say unavailable on the screen then wants you to put in ext number. also did lines that ring into the phone do not go to vm...

I have a system that is a mics with a cp 100 running 3.?. it has worked fine until last week. when calling a phone from another via intercom when it forwards to vm, it will say unavailable on the screen then wants you to put in ext number. also did lines that ring into the phone do not go to...

we have a 3300 mcd 4.1 embedded vm. is it possible to build an multi level aa with just the DID number? so whenever a call comes in on did number 0500 it goes straight to the aa? i get a busy when i try it. i have tried to build another numer of 1515 as single line on phone key, and its...

We are about ready to install a shortel running 13.1 with approx 50 phones. This will be in a vlan configuration on the customers existing network. The shortel will be on the 192.168.210 network while the data is on 192.168.200 0/24 network. The customer has multiple gateways so they were...

does anyone know if there is a way to add voice mailbox keycodes through a set rather than through the web browser on a call pilot 100 running 3.1, i would like to do the remotely through the rad. thanks

I have a customer that has a cics running 4.?. There system is basically set up like 2 seperate businesses. set a has lines 1, 2, 3 set b has lines 4, 5, 6 occasionally when set b is gone, set b will forward there phone to set a. set a can then answer set b's calls. the problem is once...

we have a 3300 mcd 4.1, when adding a new phone or even deleting mac addresses and trying to switch extension number on a phone, it takes forever to boot. This happens with multiple phones. If you leave it over night it will be ready for pin in the morning. Its like the dhcp server is really...

We have a customer that wants to set up some ip phones at an offsite location. What is the best way to do this? We were originaly going to do it over a t1 but this way is pretty expensive. I only have 2 3300's so my experience on this is limited. Will Sip trunking accomplish this? The...

I have a mitel 3000 that the lamp wont go off on main ext. (20) I checked the system vm box also and there is no messages in there. Is there another box on this system like a group box? I ran into this last year and got it fixed. My company redid our email and I lost my notes on it. Thanks...