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  • Users: arbil
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  1. arbil

    Cisco Agent DeDesktop (CAD)

    We have 2 UCCX servers, 1 primary 1 secondary. Does anyone know how to tell what server the Agents are logged into?
  2. arbil

    Call forward to Third extension

    I have a scenario. 3 extensions A, B and C. A forwards the phone to B, B forwards the phone to C. This is weird scenario and customer wants it to work and it is not. What is happening is Calls to A get forwarded to B but never Make it to C. Is there a setting that will allow that second hop from...
  3. arbil

    Plantronics Savi 740 & W01,W02 to work with Call Manager Auto Answer

    Has anyone been able to get the Headset Plantronics Savi 740/Plantronics W01 & W02 to work with auto answer with headset option in Cisco Call Manager 7.1.5
  4. arbil

    Commvault Mediaexplorre.exe

    I am no longer a Commvault client and have to retrieve some data, does anyone have a copy of Mediaexplorer that they can get me?
  5. arbil

    Messages in the MM

    Is there any way of pulling up a range of mailboxes to see if there are any messages in there. I know you can poll 1 mailbox at a time.
  6. arbil

    Administrative Message on Modular Messaging

    I am looking to clear an administrative message on MM, does anyone have instructions on how to achieve that goal?

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