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Hi, I programmed an IPO 406 to ring on a hunt group extension and hunt to other extensions in the hunt group. It only rings on the first one and doesnt hunt to other extensions. I wanted Line 1 to hunt to one hunt group and Line 2 hunt to another hunt group. I then removed the hunt group and...

Hi, I have a site with S8300 configured as a Main Server at site A and another remote S8300 configured as LSP at site B; sometimes the LSP restarts on its own and I've been trying to find out why. The agents are registered to the main server at site A and should fail over to the LSP once the...

Hello all, I find it rather difficult to associate ports on the IP 406 Office to particular extensions; in other words, I cannot assign a particular port to a particular extension.Once the extensions are configured in the IP Office, they can be connected to any ports? I also found out that the...

Hi, Can anyone produce useful info on how to clear the above alarms? I have some expertise on IA770 but I know it's not too different from Intuity Audix Lx. Here's the error.... Error1 App=VM, Resource Typ=Server, Location=ela-de 3,Alarm Code:900. Error2 App=EL, Resource Typ=DELIVTS, Alarm...

Hi, I visited a site with IP Office 406v2 with DS Module 16.User complained he couldnt receive incoming calls but could nake outgoing calls. I checked the config (incoming call route)and the Line config. Didnt see anythg wrong with the config. Calls are switched at the Telco's end but doesnt...

Hi, I've been introduced to a company with IP Office 406v2 to help troubleshoot the unit; was told they can only make calls but not receive. I've not worked on this box before, how do I connect to it? Does it hav an interface like the G350s and the G700s? Dont have a clue at all.

I have installed G350 and G700 for a client at different locations, all of them running the IA770 audix on CM 3.1.2. The server rooms are powered down every night and that makes the messaging not to startup in the morning, its offline. I have installed the C7022rf+c.rpm patches on the S8300...

I have a little problem with my trunks. A client makes a call and after ending the call and dropping the phone hook, the trunk cannnot be used by another person. It keeps giving a busy tone. I have to always reset ( busyout and release) the trunk before it can be used by somebody else. Any ideas...