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Have been asked to add 2 more hot buttons for the customer. I was able to program the 10 personal buttons but a hot button is a system button? When u program that key it is the same key/function on all sets? Thats what they want. Not sure i'm in the correct area...... i found: press Call 1...

I am working on a NEC Aspire S key system. Simply the customer has an incoming line that flashes on her set but does not ring. She is requesting that it flashes and rings. I've searched for half a day and can not find anything. Thank you very much

Anyone know if a Nam nt5b74 rls 4.0.04c will work with a MICS 6.0 OR 6.1? Better yet is there a compatibility chart thats say what VM and version will work with what MICS software out there that i could obtain for future references?? Thanx

Once you've started a new posting on here...... if u see that there is an error or there is something that shouldnt be in the posting..... can u modify it or even delete it? I'm not seeing how to do that.

There is a CCR tre built in a MICS with a call pilot. it says press 1 for sales....... and the path is built to transfer to int extension to 2586 which is not a working extension/phone. However when u press "1" it rings a group of phones. I have done similar to this in the past using the answer...

Customer called said they had a new call pilot installed. Replacing an old flash 4. Probably a expanded 100 or 150? They have at least 20 mailboxes. They say when the press feature 981 it goes straight to their messages not asking for or skipping the password. I dont remember where to change...

Does anyone know where i could get a complete Nortel part list showing the "Nt" numbers and descriptions?? Thank you

I went on a service call. Sounded like a young tech messed something up when installing a call pilot 100 voice mail with MICS 5.0. The voice mail ports are 0131 and 0132. Port 131 has the extension of 2131. When u press feature 985 the Dn is 2162. Come to find out, that is the B2 side of port...

I have a customer with a MICS with Rls 1-T1. They want to upgrade to use the T7316 phones with the message indicator lamp. I have a system that i'm not using with the ram and 4.1 software in it. I'd like to use this if i can. Do i have to or do i need to some how wipe out/delete the current...

Does anyone know if this trunk card NT7B75GA-93 is for a 8x24 or a MICS ? Will it work/fit in a MICS? Also is there a Nortel parts list that i can obtain somewhere that has all of the NTxxxxxx-93 numbers and their descriptions? We have accumulated several Norstar parts/stock and would like to...

*****DAILY DOUBLE***** MICS with Norstar flash 2 version 2.0.1 Working on a service order for a customer. Work requested is to add VM box to ext 1933. Error says mailbox exists. Feature 980 input 1933 try to leave a msg to confirm its there.......comes up immediately with info box! There is no...