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I have a site that 3 of the 12 telephone sets shows that some of the top of the LCD screen display seems to be cut off. Other words a capital T would look like an l. Any suggestion, other than replace the telephone set, they are just over a year old. thanks in advance

When ever a caller hangs up during the out going call pilot message, the Compact CIC does not release the POTS lines. Is there anything that I can do, so we do not have a minute or so of dead air to listen to. Thanks in advance

POTS line three of a four line system has a great deal of static. The local Verizon informed us that the ring part of the line is "heavy grounded" Would grounding the cabinate eliminate this problem. thanks

Can someone instruct me on how do I setup the call pilot to have a mailbox pickup an unaswered phone call. I have a client who just wants one general mailbox. Currently the auto attendant picks up the call and the caller has to prompt the auto attendant to be directed to the general mailbox...

Have a retail customer who wants the auto attendant to answer the call and when prompted, route the call to a specific extension (ie..bakery). If that extension is not answered then forward the call to all other extensions in attempts to not lose the call. I can handle the routing to the...

Hi, When I call remotely from my cell phone into the system, line 1 appears. However, when attempting to make an outbound call on line 1, it appears to be dead. The line is setup up to ring and appear on all sets. I have done a master reset on the system in attempts to see if I programed a...

I can get the first 8 extensions to work, but I can not get the next 8. The telephone sets display just flash. Have I over looked something in the manuel? DN numbering is starting at 10. The system numbering goes from 10 to 19 and skips to 62, 63, 64 etc... thanks for your time mike

when attempting to setup a two line conference call on a R7, after making the second call and pushing the conference button all parties ear a high pitched tone come across the handsets. Any suggestions on how to handle this? thanks

We have a Partner r3 with partner mail VS. All telephone sets are 18 button displays. Caller ID comes through on all extensions except extension #14. The only time extension #14 gets caller id info is when another extension transfer the call to extension #14. Any suggestions on how to get...