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This should be an easy one. Where do i set the time frame to reatin the CDR's before being overwritten. thansk guys.

hello, I have 3 calls that were placed to jamaica and i need to find where this was coming from. i know the 876 #'s becuz i have a bill/ verizon told me that someone must have dialed 10-10-228 Any Help?

I am experiencing intermittent 1way audio when using Checkpoint VPN. I've noticed under preferences that I can select the network adaptor of the onboard nic, wifi or the VPN adaptor. Currently in the environment they are all configured with the onboard mac. Any help fella's?

Gents, I have been tasked with pulling some cdr reports on several users for a particular day. Seemed simple enough.Logged in as caradmin, I am using "user reports-bills-department" and searching by user in the global directory. all users are configured the same, this has been verified.some...

Hello, I am trying to verify the serial number of vg248 remotely. I have found it in the interface but it doesnt match the sticker on the chassis. can someone explain. Thanks -p

Hello, Is there a way to find out the sn of a cisco device that i dont have pysical access too. thanks -p

HI my client had a request to synchornize the DCD between clusters. So that the end users at one physical location can see the same corporate directry as the end user at another physical location. know what i mean. I told them to have the tier 1 people just enter the same info twice once in...

Hello all, My unity voicemails are being timestamped one hour in the future. However the time is correct on the server. "automatically adjust for DST" is unchecked in the time zone configuration. i found this doc on cisco...

I understand that this year the USgovernment changed it. the windows 2000 os wont correct the time properly with out a patch from cisco. does anyone have any word on this.