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Hi, I have IP Softphone R6 with video, is it possible to make an inbound/outbound calls going to ISDN BRI video calls outside our company through our ISDN PRI lines. If yes how should I do it? mwooks

Hi there, Can somebody guide me through how to integrate Polycom video endpoints to Communication Manager through ISDN BRI. We are using the BRI card TN556D, wirings are pretty much working. I need the step by step things to configure in the CM side and the which extension I need to configure...

Aside from setting up the QoS in the Services & PC NIC card, is there any other things to be done to enable QoS LAN/WAN network. Thanks, mwooks

I am trying to install a new softphone R6 SP5 but during installation I got an error "Could not found TAPI service provider." Thanks mwooks

Can somebody help me. I am working on CMS netra 210 solaris. I assigned ip address to bge1 but when reboot it is being removed and not saved. Here is the config details before and after reboot. Before Reboot 0835TFI00R# ifconfig -a lo0: flags=1000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4> mtu...

Hi, I was tasked to configure CMS remote access for licensing however I can no longer login when I did the following procedures: /cms/install/bin/abcadm -r ttyb /cms/install/bin/abcadm -i -b 9600 ttyb /cms/install/bin/abcadm -c -b 9600 ttyb then the system rebooted. After that I cannot...

Is it possible to set the 4 softkey buttons of 9620 IP Phones to abbreviated-dial? I am running CM4.0. Thanks, mwooks

Sending extension number to internal calls is possible, however is it also possible not to send extension calling name internally? To make it short send extension number but not extension name. thanks, mwooks

We have hotel client with each room having 1 IP(9620) and 1 analog extension, and total of 500 IP & analog (1xxx - IP, 2xxx - analog). Is there a way for these two extensions to ring simultaneously when incoming call is received? With IP the analog can be bridged into it but with analog cannot...

I have 2 trunks, 1 PRI=line group 0 & 4 analog co lines=line group 1. 00N is barred on the ARS but as I dial 9 and wait for how many seconds I was able to access the analog trunk directly & from there I can dial any international nos. But dialing 900N without any inter-digit delay call barring...

How's the best way to do it. One specific extension when dialing 911 should go to operator and any other outside number should not. Thanks.

I am using IPO 500 (4.1)with T1 PRI . My problem is "wait-for-line" is kept on appearing on the phone display and giving busy tone after that. It happened even though 23 channels are in service-idle. Anyone who encounter this problem?

Is the default or intital channels for IPO 500 (4.1) only 8 channels? and the remaining 22 should come with a license? One more thing as I go on configuring E1 PRI line I cannot find the paremeters where to set framing(hdb3 - telco setting). I am using the etsi protocol as well.

I have S8700/G650 CM3.1, on PN1 there is 1 clan & 1 medpro with NR=1..I also have 2nd clan on the same PN with different network region NR=2 but no medpro on this NR. Now an ip-phones from remote site register on the 2nd clan with no medpro, what happen then when it is going to make a call to...

Here is the scenario: I have the main site S87xx/G650 soltuion CM5.0 and I also have 5 remote sites connected through ethernet(through fiber) but no copper tie lines because of the distance limitation. Now instead of going for G350/G700 remote gateways to extend analog extension lines which is...

I am going to convert my existing T1 robbed-bit to PRI, can somebody tell me exactly the license & hardware do I need. ISDN PRI is set to "y" in the customer-options already Procedures: 1. ch ds1 xxxx - signaling to isdn-pri 2. add signaling group x - 3. add data module - type=proc-intf 4...

Is it possible to use ARS on tie trunk type(IP trunk connected to other system)? AAR works fine but ARS does not. Thanks

I am about to update my MAS running Win2003 to service pack 2 (for win2k3), would there be no problem with this? thanks, mwooks

Does IPO supports voicemail outcalling just like the Avaya enterprise do and which voicemail type supports this feature? Thanks mwooks

Just starting to learn IPO. With source numbers in the user tab, access to voicemail doesn't need access code. Removed source numbers and I am being asked for the code. My question is if i want to access my VM in other user/extension, how to setup if i want to ask for a user/ext number and VM...