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Hi POS Gurus - Aloha 6.1.23 on Windows XP. Yes, I'm aware it's an old version on an unsupported platform but it's what we have. Here are the details: In the middle of the day all power was cut to the restaurant. The POS went down after consuming the back up battery supply. When power was...

Hello POS Gurus - I'm hoping this is an easy one for you. Aloha 6.1.23 - I know... Windows XP - I know... We had someone smash one of the radiant terminals, so we're installing a different term. We give the new term the correct name through Windows, assign it the correct IP octets and subnet...

Hello POS Gurus, Aloha 6.1.23. I want to configure a promo on Mondays only to remove kid's meals with the purchase of an adult entree. Limit 2 kids meals for every adult entree purchased. Can anyone tell me what the best way to do this is? I'm not sure if it's a BOGO or a coupon or what? Any...

Hello POS Gurus. I'm not really sure what to do about this one since I'm not sure if it has a simple remedy. We recently bought two Radiant POS terminals Model P15XX. Technically one is 1510 and the other 1520. At any rate, the staff is reporting that they lose their calibration very very...

Hello POS Gurus, OS Windows 2000 Aloha POS TS 5.3.20 Once you're done laughing and get the PCI compliance stuff out of the way, please read on. :-) Let me try and explain what has happened over the weekend. The terminals went into spooling mode and this was not discovered until Monday morning...

So our bar recently updated the Aloha POS software to version 6.7.16. We've had several events that kick off due to football season, happy hour, etc. Now, we don't have the option to go in to Maintenance > Menu > Price Changes. Price Changes has been removed and the the Price Changes function...

Hello POS Gurus- Power surge fried the Aloha File server despite being on a surge protector (supposedly). Long story short, the owners want to save money and bought a computer from a local Frys with Windows 7 Pro on it. I followed the instructions from Coors man in faq693-7418 and successfully...

POS GURUS-- Very strange EDC behavior-- Windows XP Pro Aloha 6.0.9 EDC 6.0.9 So everything has been working fine/ normal for a long time. Suddenly last night, as the closing manager tries to settle the batch, EDC starts kicking out the message,"Aloha cannot attempt another settlement for 300...

Hello POS Gurus- I work for a 3rd party company and we've just had our first exposure to an application Radiant has called "Guest Manager". We have software integrated which has worked fine in over 150 locations but suddenly last week two locations began crashing and the restaurant concepts...

Hola POS Gurus, I'm curious to know if any version of Aloha will allow a manager to assign specific tables to servers for the duration of their shift? In other words, if I'm dividing the restaurant into 3-4 table sections for each server, will Aloha allow me to use my floor plan and reserve/...

POS GURUS: Aloha POS Table Service: 5.3.20 OS: Windows XP Pro So I'm starting to suspect there's some sort of electrical issues causing corruption or something. Today they said there was a power outtage and now each time they try to process credit cards or recover from spooling the following...

POS GURUS, ALOHA TS Version: 5.3.20 (I know..old, pci, etc.) OS: Windows XP Pro Very strange situation here. I've created events to fire off through out the week, etc. Some are price changes, some are promos, happy hour, etc. They work fine for the most part, but every once in a while, an...

Hello POS gurus, Aloha TS 6.5 or later, windows server 2003, 2008, office XP Pro- I'm wanting to know if there is any type of software, plugin or utility which can read or translate the data in each trans.log file in the dated subdirectories or in the data folder. The reason I ask is that we...

Hello POS Gurus- This one sounds simple, but I can't figure it out, so I'm hoping for some help. On my tenders screen, I see all of the normal tender types (cash, $1, $5, Amex, Visa, Etc.) but the strange thing is that my Gift Card has the image of a $5 dollar bill. It used to say "Gift Card"...

Hello POS gurus- Very bizarre. Using EDC manager V6.0.9. There was a very bad string of adware/malware on the fileserver and we used Security Essentials and SUPERANTISPYWARE to remove the infected files. Ever since then, the credit card transactions cannot be processed. They were spooling...

POS Gurus, I have a very strange problem. This is Aloha TS Version 5.3.20 (yes, I know PCI violation, etc.) running on Server 2000. Here's the issue, a server clocks in, they are toggled to use the "work with tables" screen(s). They choose whether they want to see the floor plan for the bar or...

Hello POS Gurus! Does anyone know where I can get some documentation or information on Radiant Autoloader? I have some questions about what it is exactly and what it does and if it can be configured. I am doing some developmental stuff using a virtual port and have a feeling that the RAL...

Good Morning POS GURUS! Micros POS Windows XP Operating System Res version 4.1 I'm experiencing an issue on the back end when transferring items from check to check. In the front, the transfers appear correct, but on the back end, for whatever reason, in the database items are still appearing...

Hello Aloha Gurus, Aloha version 5.3.22 Windows Server 2000 3 terms One of the managers in a friend's restaurant forced EOD and pushed the business date forward. I went into Aloha mgr and set the date correctly, saved it, refreshed data and then deleted the incorrect dated subdirectory in the...

Hi Aloha Gurus, I'm running Aloha 6.0.9. I have an epson u220b kitchen printer and it's acting very strange. For each kitchen chit, it prints the majority of the information ok, but one or two items it will suddenly move the whole word over to the left and cut off the first few letters. For...