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I called Catalyst and they are saying that phone manager pro is not compatible on a windows 7 64 bit pc. The problem I am having is that one of my customer is upgrading all his user pc's to windows 7. The phone manager client I think is fine, but the Outlook integration is NOT working. Can...

Hi everyone, I am getting ready to upgrade my first 406V2 to a R6. Any insight or advice is appreciated. I know I will need to do a step Upgrade and modify my ARS, but I just dont want to over look anything. I am worried about currupting my config.... Thank you in advance.

we replaced a Nortel with a Avaya IP Office 500 and now the elevator ringdowns wont auto answer. These are Viking K1500-EHS emergency phones. The analog ringdown portion works great, but the auto answer part is not. We tested it with a copper pots line and it works fine but not with the analog...

Hi everyone, I am not a server guy. I am a telephone system installer. The reason that I am posting here is because we use windows servers to load the voicemail software and the windows box becomes the voicemail server. Usually it isn't a problem but recently they approved the 2008 windows...

I am a Avaya phone system installer and I am not very familiar with windows server 2008, but we recently used one for a voicemail server on a avaya ip office phone system. It is also a IMAP server, but we are have tcp/ip issues. I don;t know if it is a setting that I am missing?

I just installed me first UMS sever. I got the WEB Server to work just fine. The only thing that I am having an issue with is the IMAP account that you install in the Outlook account. The instructions a very simple, but I just cant get it to work. It keeps dropping the connection and gives me a...

Hey everyone, I just installed my first VPN Phones with Juniper SSG5. Everything seems to have gone pretty good, but today I got a call from my customer asking if we could fine tune voice quality on the VPN phones. Can anyone help me with BEST PRACTICE for VPN Phone Extension settings? I...

I just installed a IP 500 but for some reason some of the buttons are not working on my 1616 ip phones. 1. Dial intercom does not give me extension or directory option. So I can not idial 2. voice mail button button intergration not working. I have to dial *17 or program voicemail collect...

Has anyone been able to get a modem to work on a remote G350 gateway that does not have a processor to work? If so can you help me?

I am just woundering if any one has had any issues with this load of 4.2.15. I am very comfortable with 4.1.15 and am hesitant to start implemanting 4.2?

I dont think that you can disable the 2way speaker on a 5420 yet..... but just in case you can, i must ask. Thanks

Hey everyone, I am about to touch my first IP 500, actually upgrade from a IP Office 406V2 running 3.2.55 to a IP Office 500. Can anyone give me ANY heads up on any thing to look for. Any tips and advise is very welcomed.... Thank You in advance, and yes I am very thankfull for you all...

In Delta Server, for some strange reason 1 out of every 8 calls, in a very very busy enviorment with 3 T1's. Gives me a time stamp with the date 12/30/1899 00:00:00. and then in VX Tracker we cannot retrieve any information on the calls only. But works fine with 80% of the calls. Please Help...

Does anyone know what is the maximum number of users that i can have in a hunt group when using it for broadcast. I currently have 60 members in one and everytime i broadcast it STOPS the VMAIL service. I am running 3.2.54 Admin and 3.2.28.4 VMail. Is their a work around that i can use to make...

How can i get an IP hardphone to work from a home? Is this possible, and what are my requirements? Thanks