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- Users: alwaysamarine
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Why does Octel messages state "On the phone"
I have not been able to figure out why when calling an Agent setup with a DID as their login, I recieve an Octel message stating that they are "on the phone" when they aren't even logged in. On the other hand when I call any Station DID in the PBX I get sent right into the users voicemail...- alwaysamarine
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- Replies: 4
- Forum: Avaya: Octel messaging solutions
