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Has anyone else come across this, or found a solution?. I can now only use Firefox to program systems with as anything Chromium based immediately logs me out. It used to work, but stopped a couple of years ago and it's never worked since.

Anybody know if a PDQ will work on an analogue line which has a divert set on it at exchange level? Cheers!

Just wondering if there was anything extra that needs to be added. The customer had a working SIP door phone (2n IP Force), so the system had licences, was configured etc. As I rarely touch IPO anymore, we got a 3rd party to do an upgrade from version 8.1 to 11.0. A while later, the customer...

With many employees currently working from home we have come across issues with SIP ALG. The hosted platform we use has a health check, but it will only detect SIP ALG for desk phones. I've found a detector for windows which seems to work, but does anyone know if there is a smartphone app for...

A bit of kit from approx. 6 years ago, the old style separate bit of equipment, not a server. I've never even logged on to one, but it turns out that a site we maintain had one installed by a 3rd party. Nobody now has any log-on details for it, but they are wanting to shut it down for a while...

Hi,Does anyone know what I would need to use as a dial string for an ATA that will only ever need to dial a specific external number?, also would i need to prefix it with 9 for line access? Thanks

on a UCP 100 (2.2.24) is it possible to tag extensions as ex-directory?, it would just be so that people doing a directory station search can have certain phones not appear. Thanks

Hi, If I do trans/prog <flexkey> trans *0 from a phone, I can get a log in key, similar with log out except trans **. However, when I try from a PC I just get MCID, any ideas what I'm missing? Thanks

Hi, We have been asked to take over maintenance for a company who's maintainers have gone bust, they have an iPECS MFIM 50 processor, and I believe the password has been defaulted by tech support. However, as I only started on iPECS on the UCS, I haven't logged onto an MFIM before. Does anyone...

Howdy, We have a UCP 100 with SIP trunks and 9040 phones. If a call is answered hands free, then the other party hangs up, the phone doesn't automatically hang up as well. There is a display saying call ended, normal clearing, but it then beeps for the duration of the error tone (I have now...

I have been installing SIP on a customer's site, and although it is already up and running on another of their sites, which are all within their own cloud, and have a single connection to the outside world, the SIP on the new site keeps dropping out. The I.T./firewall people have been asked to...

2 by default, max of 6. Does this apply both to voicemail and AA prompts? i.e. if the system is licenced for 2, it is 2 vm, 2 prompts or 1 of each simultaneously?

IPO 500v2 vers 7 with VM pro. The customer has decided to get some custom wav files done, and wants to use them for queuing. However, instead of re-recording the "you are in queue position" followed by their own recording of "one, two" etc. They have recorded "you are currently ?th in the...

Installed a V2 on vers 9.0, but it was to replace a BCM50, and the customer has kept their old phones. They are saying that now, when someone calls in, and the call is answered and transferred, the person getting the call transferred to them sees the number of the original caller, and not the...

Existing SCN between 2 IPO 500v2's on vers 9.0, which is in and working. One is licenced for Preferred edition. I'm adding a 3rd system, also 500v2, this one on 9.1. I've put in an IP route to the system with the preferred edition, and created one the other way. I can go onto system status and...

Morning Gents, I'm on a site that has an IPO 406 V2 on 4.1(9), and has the IPO 500 charcoal grey phone 30 modules, one of which has died and I'm waiting for the replacement to turn up. I expect this will probably be shipped with V8 or V9 firmware. Can anyone remember whether I would have to...

One of our salesmen has sold a customer an upgrade to an IPO from a BCM50, and they are planning to re-use their existing phones. I found that the 30a modules support an amphenol connection, but does anyone know if the pinout is the same for both systems? i.e. could you unplug the amphenols from...

Howdy, We are taking over maintenance for a site which currently has an old 406, and we are planning to upgrade them to a 500v2. One of the current licences is a DECT integration licence. I've been looking around on here and on the knowlegebase, but it seems to be no longer mentioned in the...

Two separate companies, both with IPO 500 V2, one on 8.1(67), the other on 9.0.4. Both have Gamma SIP in and working, for over 2 years in the case of the 8.1 system, and 5 months for the other. The one with the 8.1 system has a Draytek router, the 9.0 had a Barracuda firewall. Both systems go...

Afternoon, I believe that if you want to record calls to a mailbox other than the users own, then you need contact store? can anyone please confirm. IPO 500 V2 on 9.0 with VMPro. Thanks