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Is there a way to list DN's and the Mailbox Class assigned to each one? I don't have CallPilot Reporting that I know of. I need to know how many DN's are assigned a certain Mailbox Class.

Do you know where I can download a Sybase ASE OBDC Driver to allow me to create custom reports for Symposium using Crystal Reports? I was referred to the ASE12CLT Folder on the CCMS CD-ROM, but haven't been successful in locating the CD.

What does it mean when I attempt to assign a TN to a digital set in CS1000 Telephony Manager and when I validate an error appears that reads, “Reserved Unit Type”? Where can I see what is assigned to that TN? It's not assigned to a Digital Set according to TM because it doesn't show up when I...

Where do I enable "Desktop Capabilities" for a user in CallPilot? I don't see anything called Desktop Messaging on the Users Detail page that I can enable. I'm trying to setup Desktop Client on a PC. This is the first time that I've installed it. Your help would be greatly appreciated.

I'm trying to connect to a private network using a laptop w/ Windows XP Pro Ver 2002 SP3 and Cisco VPN Client installed on it. When I click on connection entry and attempt to connect to Host, it shows, "Intializing the connection" and then times out after a few seconds. It never connects. I'm...

I need to program a T/1 on the CX that will be connected to an Intertel Access phone system. How do I accomplish this? What are the programming steps? The Intertel has 3 digit ext's starting with the digit 1(1xx). The Mitel CX will only be used as a Gateway that connects to a CXI at another...

I'm having a problem networking 2 systems. I have IP networking licensed, created routes, ICP/PBX, XNET ICP/PBX,trunk service and trunk group assignments. I added numbers in ARS to allow dialing...but when I dial the 4 digit extension at remote ICP, I get a fast busy after completing the...

How do I allow (2)phones to transfer a call to an outside number? Can you give me instructions on how to do this for these(2)phones? All other sets will need to remain restricted from trunk to trunk transferring.

I need to program the G3si system to allow a couple of phones to transfer certain call types to an 800#. How do I program the switch and phones to allow this? I would be grateful if one of you definity guru's could provide me with some instruction in accomplishing this request. Thanks in advance!

I'm trying to determine the break down of maximum ports used on a G3 V11. The system capacity report shows 194 used ports. The system config report shows board type and associated ports(assigned ports, u = unused or p = psa). The assigned ports in the system config doesn't add up to 194. Am i...

I'm traveling and need to download ASA for system admin on my laptop. Where could i download a copy of ASA? I couldn't locate it on Avaya's website.

I purchased (3) 24 port digital circuit packs to support (60)digital sets for a new call center. I've never installed cards in the Definity G3. Can I get some instructions/steps from the Definity Guru's? Your assistance is greatly appreciated.

We are hiring new employees. I need to add digital sets and vmb's for the new hires. I am new to definity administration. What do i need to look at in order to accommodate both digital sets and vmb's? Any assistance would be greatly appreciated.

What is the relationship between the CAT Table on Meridian Mail and the Meridian switch?

Please explain to me what steps should be taken to restore a faulty IPE shelf?