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  1. Mrtelephoneman

    Some type of Do Not Disturb feature on Phone?

    My firm telephone system is a Nortel Opt11c on release 3.0 software. We have a user here who has a 3904 set with a PDN and one rollover key. His PDN and rollover appears on his two secretary phones. When he's on the phone and a second call comes in, sometimes he does not want to be bothered by...
  2. Mrtelephoneman

    Restore a deleted message for a single user mailbox

    I have a callpilot 703t release 2.1.27 and I have a user who deleted a message, but needs to get the deleted message back. Is there a way I can restore a deleted message from a previous backup tape for this 1 single mailbox user?
  3. Mrtelephoneman

    Can't enter 9 digit auth code in LD 88

    At my firm I have been outing and adding 8 digit auth codes everyday in LD88. I'm working on a Nortel Meridian opt81c running release 3. Today the firm needs to add codes using 9 digits. When I try to enter the code, I get auth code error AUTH005. Is there a way to change the amount of allowed...
  4. Mrtelephoneman

    ACD call center setup

    I have 3 ACD phones setup for 3 secretaries to answer calls for 25 attorneys. The way it's setup is a call comes into the attorneys phone, rings 3 times then FDN to the ACD queue of the 3 secretaries handling these calls and at the end of the day they put there phones in make busy so that if an...
  5. Mrtelephoneman

    ERROR code BERR600

    I got these errors yesterday evening for the first time. What does it mean and is it something critical? BERR600 NCB 1 0: Check Device "LOOP 0" at address 0x803e in Group 0 % Check IO device, network device, or PS card % % BERR600 NCB 1 0: Check Device "LOOP 0" at address 0x803f in...
  6. Mrtelephoneman

    Full Duplex module for 3904 sets

    Is there any programming when adding a (NTMN72AA)full duplex handsfree mod and a (NTMN71AA)accessory conn mod to a 3904 set, or is this a quick snap on and plugin fix to get the full duplex feature?

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