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Is there a way to set up a call handler so that when a caller enters an end user's extension (any end user extension) that they go right to that user's greeting without ringing the phone.

Does anyone know if it's possible to change the default values of 4/2 for the max number of calls/busy trigger system wide? So that whenever I add a DN to a device by default it's 6/4 instead of 4/2? I've looked all over and can't find it. Was hoping someone knew for sure one way or the other...

Does anyone know if the Intuity LX can send e-mail notifications to users that they have a VM message? Not looking to have a wav file of the message sent, just and e-mail telling a user they have a message. Thanks for the help!

Does anyone know if there is a way to tell if a user has disabled the on a 9951 or 9971 phone without actually going to the phone and looking at the preferences and seeing that it's been turned off? This if for CUCM 8.5. Thanks!

I'm having a weird issue: when a user calls from their CM phone to a AT&T cell phone, the caller ID comes up as unknown. It only happens on AT&T phones on 3G. If you force the cell phone to 2G, the caller ID comes through fine. All other carriers both cell and landline the caller ID works fine...

Is there anyway to make bulk changes to the UDP table with ASA? Anyone know how to do it? Thanks!

Does anyone know if there is a USB adapter to make the GN Netcom 9120 wireless headset work with the 9951 phones? Thanks for the help.

We have a Message Networking Server that we want to add the Enterprise Lists Application. Avaya is telling us that the MNS we have is a basic version and that we need to upgrade to advanced which involves a complete forklift replacement-new server, etc. This doesn't sound right to me. If I look...

It's been a while since I've worked on Message Networking and I'm very new to Cisco. Has anyone ever set up networking between the 2 using VPIM? I think I've got it set up correctly but I can't send messages back and forth. I get an error in the Unity mailbox saying the message can't be...

I've got a customer who wants to move his MM (2 MAS's with MSS backend) to their corporate Windows domain. There are procedures for this in the MM 5.2 install manual. Has anyone done this? How did it go? Are there any surprises or gotchas that I should know about? Thanks for the help.

When logged into a system via ASA, is there anyway of telling what model CM server (8700, 8500, etc) the system is using? Thanks!

I have Polycom SoundPoint IP phones that are hosted off site by an Asterisk PBX and periodically throughout the day, I will try to make a call and the phone will say "PBX Unreachable." After maybe 30 seconds, everything is fine again. The company hosting the Asterisk swears up and down that it...

Has anyone noticed that when you try to un-tar the logs on a BCM at release 5 it asks for a password? Does anyone know what the password is to view the log files? I tried the the system password and PlsChgMe! without any luck. Thanks for the help!

Has anyone successfully hooked up this paging unit to any Valcom amps? Does anyone know what amps are supported? Thanks for the help!

Does anyone know if it's possible to network a BCM and an IP Office together using SIP trunks? Thanks!

I've got a 3300 and the remote alarm LED is on. In addition, all the lights on the CIM ports and the network ports are lit up solid even when nothing is connected to them. And the status LED continually cycles from orange to yellow to red. Anyone have any idea why? Thanks for the help.

This probably another stupid question, but- Is there a reason that I cannot assign "Direct Voice Call" to a button on a phone? I defined a Feature Access code and it works by dialing that, but the web interface won't let me choose it as an option to assign to a button. Thanks for the help!

Forgive me if this is a stupid question, but I'm doing my first 3300 install after taking the I&M class over 6 months ago. I'm doing an install where a 3300 is replacing a Telrad system and the customer does not want to change any of the numbering. There are about 100 rooms with analog...

Stupid question, but can you do set relocation on a CS1000? Do you need a license to do it? Where would I go to turn that on? I appreciate the help!

Does anyone know how to reset a call log password that a user has set on a 3904 phone? Thanks for the help!