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  1. OrangeMonkey

    Reports Builder Novice

    I am trying to modify a report (Registration Card) in Opera (Micros) Property Management System. I can get the report up in Reports Builder and some of the text is clickable and I could change it but the text area that I want to change does not respond to a mouse ckick. I don't understand why...
  2. OrangeMonkey

    No Dial Tone or Ring to Outside Calls but system is otherwise working

    I have a Nortel Meridian 1 switch. We have analog and digital sets. Last week I had a situation where there was NO DIAL TONE on any of the phones. Outside callers receive NO RING FEEDBACK when calling. All else seems to be working. I can dial out with no problem. Incoming calls do cause our...
  3. OrangeMonkey

    M2616 handset volume drops out

    I have a Nortel digital 2616 set that is driving me bonkers. I have literally changed everything including the phone itself, wiring, and terminal block. The issue is the handset earpiece volume. One second its fine the next I can bearly hear with the volume set to max. Sometimes it will start...
  4. OrangeMonkey

    2616 handset volume drops out

    I have a Nortel digital 2616 set that is driving me bonkers. I have literally changed everything including the phone itself, wiring, and terminal block. The issue is the handset earpiece volume. One second its fine the next I can bearly hear with the volume set to max. Sometimes it will start...
  5. OrangeMonkey

    Google - Oops! This link appears to be broken

    I have been trying to figure out what is going on with the folks who are getting this error from Google. I have searched all over the internet (using Google naturally) and I see alot of discussions but I'll be darned if I see any that actually say why this is occurring. And I don't mean DA! the...
  6. OrangeMonkey

    Micros 9700 UWS4 Button Feedback

    Hello, I have a total of 6 Workstation 4 terminals. 5 of them were bought at the same time and then we bought the 6th one. The older terminals will darken the buttons as you touch them but number 6 gives very little if any visual feedback. Is there a way to adjust the timing of number 6 so a...
  7. OrangeMonkey

    What PRI protocols do I specify to new 800 provider?

    I have a Nortel Meridian I option 11C switch. We recently switched providers and we are having trouble with incoming 800 calls. The new provider asked what our PRI protocols were so I asked Level(3). I was informed that we were NI1 or NI2 and 4 digits. 5e standard. Obviously we can't be NI1 and...
  8. OrangeMonkey

    Verizon Cell Phones to our 800 number fail

    Hello, We have an 800 number which arrives at our business as a forward to a DID number. Some Verizon Cell Phones can dial the DID but can't connect if they try the 800 number which ends up at exactly the same place. On our Nortel Meridian I Using ld 96 ENL MSGI 0 I get: -When calling the DID...
  9. OrangeMonkey

    Two key presses required for each tone output

    I've got a wierd problem with my digital phones. When I call a number that has a menu (press one for sales, two for service) I have to press the key twice because the first time a tone is not sent. But the second time it is. Its the same for any key. I have only made one change and that was...
  10. OrangeMonkey

    CLID is only delivering 7 digits ??

    I have a Nortel Meridian I. I have been trying to resolve an issue with my CLID. I have read several postings and I believe my CLID is set correctly. ld 21 req:prt type:clid cust:0 size 1000 rnge 0 11 intl entry 0 hntn 717 'my area code' esa_hlcl 848 'my prefix' esa_inhn no esa_apdn yes...
  11. OrangeMonkey

    ISDN PRI Fiber Usage

    I am researching a billing issue from our ISDN provider Level(3) Communications. They did an account grooming and say we have 2 ISDN PRI connections instead of the 1 we believe we have. I have searched the Internet but I can't find a diagram of these connections. On the card (Fujitsu FC9612H3M1)...

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