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Hello, I am taking a survey on the 3300 upgrade: Question is: Do you do your own upgrades OR have your Provider do them for you.

Hello all, Is there a way to do the following? I want to record the calls of everyone in a dept. then send that call to a generic vm box RATHER than that phones ext. I know we can enable it to go to the phones ext, but would like them all to go to a gereral mailbox. We have 3300's and Nupoint...

Good Morning all, Is there a way to run a script in Nupoint (via Putty) that will show me each mail box, how many unread messages they have, and what ever other info is availabe? We need to Police unread messages and take action for our customers. TIA

THis may be a general question buti wanted to ask. I am having an issue with a Supevised transfer. after the transfer, when the end called party pick up, the first 2 or 3 seconds are getting cut off. Is it due to the Supvised transfer? shoul i make it into a Blind? TIA

Hello all, I have created a Call flow in a Mailbox, press 4 for XX, press 6 for XXX, # for VM. I am trying to get these to go to the Extension i enetered in. When i dial it, press the digit, i go right to vm and not that ext? any help appreciated. TIA.

Has anybody had e this issue with Delayed VM? I had an executive work all weekend and he was checking vm. He comes in on Monday and has 2 from sat, 5 from sunday.. We have a Nupoint VM server, along with 5 3300's Our phone Vend wanted to do an offline verify as a "might help" it but said they...

Can someone point me in the right direction on how to forward a message automatically once received into a mailbox? TIA

Is there a way to view a list of my call flow numbers in the Nupoint? I misplace a number and need to track it down. TIA

While in Nupoint copying a vm box, Is there a way to copy other the List's also? Example: I created a sales person Templete vm box in the correct groups.. When i copy this box, i want it to bring the groups it is in also.. Q1)Is this possible..? I am fairly New to Nupoint Q2)Is there anything...

We have just sucessfully installed the Nupoint VM Sys.. Only issue is when we went to do a back up failed and would not back up.. Out Phone Vend called Mitel and they said they have not saw this before. Mitel suggested to Bring it down and use a offline back program (not sure of the name). Has...

Is it possible to have a ring group, overflow in not picked up in XX sec? Ex: We have multiple locations. We want customers to call in and hit XX to go to a ring group(not sure if that can happen either). If the first loca does not pick up, overflows to the next goup.. Reasoning behind a ring...

Happy Holidays all!! We are considereding changing from the Mitel 6510 to NuPoint. Anything i should know about, ask about.. Anybody have a pdf they could email so i could review indepth?

We just upgraded our 3300 to the latest version (8.XX). We also have a Mitel 6510 Voice mail server (version 1.XXX). Aftre the upgrade we noticed that when an ext. is in DND, normally it would go to VM, Now it goes right back to the "main Greeting". and for our spectralink phones if a user is...

This may be a genral question but i am trying to change a button directory number, each time i do , i get "Deassign The Line explicitly before reassigning it" Where would i do this in the 3300?