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The company we've been using for SIP recently upped their minimum order to $1000 so are in market for new SIP provider to work with IP Office. Releases 10.1 and 11.0. Main priority is stability. If has flex pricing that is always nice if have customer who you don't particularly like. Once...

Have client who with 11.0.4.7 IP Office 500 v.2 They only have Essential and IP End points. Have new remote worker who wants to use Workplace. Have VPN in place. It is my understanding that would need Avaya Softphone License to work. However was told could get it to work with one of the 4...

IP Office 500 v.2 11.0.4.7 Extensions 4XXX Bridge 2XXX When first outside caller joins bridge they are put on hold. Once second caller joins whether internal or external bridge is established and parties are joined. From previous thread see this was changed in 10.1. Just curious if anyone...

I see J189 says only supported on 11.1.1 but just looked at auto generated txt file for system and see has directions for J189. Does anyone know if J189 will work with 11.0.4.7 build 6??

We've been using legacy Netgear VPN for remote access and remote 9608's with great success and stability for years but time has come to try and find new moderately priced replacement. Note: We're talking about for smaller clients. So not more than 10 remote phones. Full disclosure...

BCM 450. 6.0. PRI trunks. In Chicago US. Haven't posted in long time. Hopefully people still come to board. Have client when we do hard forward to cell phone from DID call just hangs and hangs up. If dial extension internally it forwards. When call DID I don't see even hitting PRI on...

IP Office 11.0.4.5. Desk Phone 9608. If Relevant Have setup Peerless SIP trunks in accordance to Avaya Doc. Everything working great. Routing, Inbound, Outbound. But when twinning I am getting no audio. If I interrupt the call I do get audio on Desk Phone. Both ways. I can then...

IP Office 11.0.4.2 with PRI Trunks. Replaced a BCM 400. Had Doctors Office with two intertwined practices. Each Practice had their lines ring on their extensions. That's easy enough of course. But they also had a button so would know the other Practice's phones were ringing and could manually...

IP Office 9.1.12. Try to create VPN configuration that loads 9608's so can easily get ready if need to have work from home. Goal is to have VPN settings loaded by text file so would only need to enter gateway and enable VPN mode. Have txt file which references VPN file. Loads VPN...

Would be IP Office Release 11.0.4 Service Pack 2. Looking over videos always show call being answered and then hanging up. Do you know if caller left Voicemail if that voicemail would be in sequence so client could access through dashboard? Is there a way to do that??

IPO 9.1.12. Customer expanding. Added Digital Station 30B. Pulled Firmware. Looked great. Connected 9508 and doesn't connect. Phone has startup screen but no connection indicator on module. Checked all ports. 9508's work fine in control unit. Did do reboot to see if would correct.

IP Office 500 V.2 9.0.4.0 Build 965. Using Embedded Voicemail. Have client who has had couple of times that SMTP failed over last couple of years. Which causes VM to Email to stop. Seems like with this version, it will not reset if error occurs without resetting resetting system. Otherwise...

Know not best practice but wanted to get feedback/advice on possible configuration. Have client who is looking to upgrade to IPO. They currently have 320 Analog Extensions and 80 Digital Extensions. Would move digital to IP. So 320 Analog and 80 IP. Low call volume. No more than 12 people...

So have had couple of ASM's fail due to bad power supply. So found a a power supply online and am going to play with replacing. So today went to open up ASM8 today and I'm stumped. Found the screw on front next to fiber. Can see on back there appears to be couple of screws towards top and...

Have Client who was in Call Pilot 150 Release 31.10.14.22 playing with CCR Tree. Now when you dial in you after greeting but before CCR you hear "If you are calling from a touch tone phone press 1 now. If you are a rotary stay on the line" Assume easy fix. But I don't see anything that pops...

I'm sure easy fix but going to reach out to community. IPO 500 v.2 9.1 Release 12. Have DID that ends in 3160 that trying to setup meet me conference so client can dial 3160 locally to join. Setup CODE 3160 FEATURE CONFERENCE MEET ME TELEPHONE NUMBER 3160 LINE GROUP ID 0 Once I hit 3rd...

IP Office 9.1.12 Have VPN phones working fine. But time consuming to manually enter settings. Have a 96XXVPN document I was given. Hoping to get all phones to download VPN settings with exception of Gateway and VPN being turned on. Here is my 96xxvpn settings. How would I go about...

We have two sites with MICS. One a 4.1. Other 5.0. Windstream brought in a 100 Mbps fiber with fiber handoff. When we try and use NI-2, can't make or receive any calls. Per Windstream. They are seeing. "protocol mismatch error". Tried DMS 100. Was able to make calls. But had...

Client has Meet me Conference with VM Pro (9.1.5) Works fine with phones to monitor/mute, etc. but would like to do through computer (If out of office and dial in). Previously had an outside service. Would like to be able to see who's on call and mute people. Basically be administrator. Any...

We've had a series of these fail. About 6 altogether over 3 sites. All do same thing. Green light for power does slow heart beat on and off. Anyone have experience repairing these? Could it be something simple to fix.