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  1. PeoplesBKTech

    Reading CDR

    I am simply want to confirm what this message means... ***** 16 DEC 08 10:29:44PM UR_CHG:(USER RECORD CHANGE) Port: OTH Time: 19 JUN 05 03:30:00PM Box: 1841 MboxType: 0 ActType: 2 ModType: 6 Who: 3 PWLen: 255 PWType: 255 AppID: 0
  2. PeoplesBKTech

    PBX Alarms

    Can someone give me a tutorial on how to read PBX alarms.. --> Major Alarm received at TM! - 2008 12 23 02 23 35 00 - DCH054 - --> PBX:NJ:CS - \7\330\14\27\2\30'\0 - 202 - DCH: 10 EST REMOTE TIME: --> 2:24:38 23/12/2008 ;; What does this mean??? I know something about the DCH
  3. PeoplesBKTech

    Set Time and Date

    I forgot can some one give me the format to program the time and date in LD 2
  4. PeoplesBKTech

    Conference Call

    How many people can conference 6 people on there own line? what is the max? Example 10 people each conf 6 people that would be 10 different conferences of 6 people. Is there a max?
  5. PeoplesBKTech

    Telephone Reports

    I need to generate a report of Phantoms in the PBX, however I need it to show the DCFW the telephone number it dials without having to print all the TN programming. I have to duplicate a speed dial list in one PBX and create the same list in another PBX. Any ideas????
  6. PeoplesBKTech

    M2616 Model Telephone Identification

    I have 2 models of the M2616 telephones one color is ASH and one is Black. I have to find a way to identify only the ASH telephones and replace them. Is there a way to identify the color of the telephone within the PBX?
  7. PeoplesBKTech

    Using Call Parrot and ACD

    I am using a Option 81c Rel 5 with Call parrot, and Symposium in an ACD environment. For some reason when some agents log in the Not Ready light on a M3905 lights briefly on then goes out however in Symposium it shows as logged in ready for calls. If I use the operators loggin ID and my test ID...
  8. PeoplesBKTech

    M2216 END OF LIFE

    IS THE M2216 TELEPHONE END OF LIFE? IF SO CAN SOMEONE DIRECT ME TO SOME DOCUMENTATION THAT SAYS SO? DOES THIS MEAN AT SOME POINT OUR PBX 81C RLS 3.0 WILL NOT SUPPORT M2216?
  9. PeoplesBKTech

    M3905 VS. M2216

    I HAVE A CALL CENTER WITH OVER 300 M2216 UNITS, THESE UNITS ARE OVER 10 YEARS OLD I NEED TO JUSTIFY THE COST FOR UPGRADING FROM THE M2216 TO THE M3905. I AM ASKING FOR YOUR OPINION AS TO WHY THE M3905 IS A BETTER PHONE. ANY TECHNICAL REASON WOULD BE GREAT ANY FUNCTIONS ON THE M3905 THAT WOULD...

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